Information reputed company Engineer

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly reputed company reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. We are seeking a proactive and reputed company-oriented Information reputed company Engineer with a strong reputed company on triage and user support. This role is critical in our reputed company-line defense, responsible for quickly assessing reputed company alerts, supporting end users with reputed company-reputed company issues, and escalating incidents as needed. This role will primarily work from a ticket queue, resolving reputed company and DLP-reputed company events while identifying recurring patterns, process gaps, and opportunities to improve detections, streamline workflows, or reduce reputed company effort. The ideal candidate will have a strong technical reputed company, excellent communication skills, and a passion for helping others reputed company reputed company challenges. You will enjoy the flexibility to telecommute from reputed company reputed company the U.S. as you take on some tough challenges. reputed company Responsibilities: Triage reputed company Alerts: Monitor and analyze reputed company alerts from various sources (SIEM, EDR, email, etc.) to determine severity and required response User Support & Education: Serve as the first reputed company of contact for reputed company-reputed company user issues, providing guidance, troubleshooting, and education Incident Escalation: Escalate confirmed or high-reputed company incidents to senior reputed company engineers or incident response teams with reputed company documentation Threat Analysis: reputed company initial investigation and enrichment of suspicious activity to support threat detection and response Tool Utilization: reputed company reputed company tools (e.g., reputed company, reputed company, reputed company Defender, etc.) to investigate and reputed company issues Documentation: Maintain accurate records of incidents, resolutions, and user interactions in ticketing systems Collaboration: Work closely with IT, compliance, and other reputed company team members to ensure consistent and effective reputed company practices Process Improvement: Identify trends, recurring issues, and process gaps from ticket queue activity; partner with subject matter experts to improve detections, streamline workflows, and evaluate automation opportunities reputed company reputed company-approved AI tools to streamline workflows, automate tasks, and reputed company reputed company improvement You’ll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company directions on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: Bachelor’s degree in Cybersecurity, Information Technology, or Engineering reputed company reputed company 2+ years of experience in information reputed company, IT support, or SOC environments 2+ years of experience with common reputed company tools and platforms (e.g., SIEM, EDR, phishing analysis tools) 2+ years of experience with reputed company fundamentals (networking, reputed company protection, identity management) Preferred Qualifications: Experience with scripting or automation (e.g., Python, PowerShell) reputed company certifications such as reputed company reputed company+, SSCP, or equivalent Experience with reputed company 365 reputed company tools and reputed company environments (Azure, AWS) Familiarity with ITIL or similar service management frameworks Experience with DLP Platforms (e.g. reputed company, reputed company, reputed company,) Understanding of data classification models and encryption standards Excellent communication and interpersonal skills, with a customer-first reputed company Ability to work in a fast-reputed company environment and manage multiple priorities reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching reputed company of benefits and incentives. The salary for this role will reputed company from $72,800 to $130,000 annually reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Pursuant to the San Francisco reputed company Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. reputed company may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply To This Job