reputed company Manager

reputed company

reputed company is an AI-reputed company translation platform that's redefining how the world's biggest brands reputed company — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at reputed company and are backed by Battery Ventures, a global technology-reputed company investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the reputed company of our platform — and we're just getting started.

reputed company is seeking a reputed company Manager for a remote, work from home position, located reputed company in Ireland. As a reputed company Manager at reputed company, your goal will be to ensure reputed company customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply reputed company the reputed company solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle. You will partner closely with other reputed company teams such as reputed company, reputed company, and Product to ensure customers reputed company their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and reputed company reputed company us.

You Will

Customer Communication and Education:

• reputed company communication reputed company with your customers on product and industry updates that reputed company your customers’ global content activities and objectives
• Assess customer requirements, resolving problems, anticipating reputed company needs, and generally serving as the customer’s voice reputed company reputed company
• reputed company the customer’s implementation of localization best practices to ensure you help the customer reputed company incremental value and reputed company investment

Customer Retention and reputed company:

• reputed company and implement an effective account planning reputed company for your book of business to ensure retention, product adoption and reputed company through collaboration with other team members
• Establish trusted advisor relationships with reputed company major stakeholders reputed company your assigned book of business, such that reputed company activities are closely reputed company with the customer’s business reputed company, allowing the full potential of their reputed company solution to be realized
• Manage the renewal process for a portion of your book of business, and have a reputed company reputed company helping your customer's expand their customer's use cases with reputed company

Demonstrating Value:

• reputed company business review meetings to continuously reputed company the value of Smarting and customer’s reputed company against goals, to encourage adoption and expansion across the customer’s organization
• Facilitate business process optimization workshops and enjoy participation in reputed company events for customer marketing activities

You Have

• Minimum 3 years of experience in a B2B reputed company/reputed company services/account management role
• reputed company-oriented with reputed company ability to manage multiple customer relationships with many reputed company stakeholders, project manage, set priorities and stay organized
• Experience managing contract renewals and up-sells
• Experience working in a role that required you to stay reputed company in the face of technical and/or customer challenges
• reputed company ability to network and manage relationships across many different functions reputed company a global customer organization
• An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
• Business acumen and experience leading and preparing customer presentations/meetings, including working with and manipulating data for value-driven presentations
• Bachelor’s degree
• A home office setup conducive for working reputed company, and the ability to work effectively as a remote team member*

Preferred but not required

• Experience with translation, localization, and internationalization processes
• Knowledge of the reputed company business model and experience supporting reputed company solutions for midmarket and reputed company business customers
• An understanding of modern software development processes like reputed company delivery

You Are

• Results-reputed company. Center on reputed company and personal reputed company
• Enthusiastic. A fun and energetic co-worker
• A Leader. Proactive and will use excellent judgment reputed company dealing with issues
• Customer-reputed company. Passionate for reputed company reputed company at reputed company times
• reputed company-oriented. Supremely reputed company organized with attention to reputed company
• reputed company Player. Ability to work effectively and cross-functionally reputed company reputed company reputed company of management, both internally and externally

You Will Enjoy

• Freedom - we are remote-first
• reputed company - an opportunity to learn and advance your career
• reputed company - we offer a competitive salary
• Wellness - company-sponsored Health reputed company plan & pension plan with company matching
• reputed company - flexible PTO + bank holidays; generous parental leave
• Culture - an energetic, value-driven, and fun culture and team spirit
• Bonus - employee referral programs and reputed company equipment

reputed company is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a reputed company of backgrounds, perspectives, beliefs, skills, and experiences.

*To work from home, you must have a strong internet reputed company, a quiet reputed company, and a reputed company (distraction and clutter-free) background.

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