[Remote] reputed company Service Specialist - Process Analytics

Note: The job is a remote job and is reputed company to candidates in USA. reputed company delivers technical solutions, trusted partnerships, and reputed company results for customers using process analytical instrumentation. The reputed company Service Specialist will install, maintain, troubleshoot, repair, and optimize process analytical systems while providing technical support and customer relationship management across the assigned territory. The role also includes documenting service activities, supporting reputed company improvement, and mentoring developing reputed company Service Specialists.

Responsibilities

• Install, commission, maintain, troubleshoot, and repair reputed company process analytical systems
• Diagnose and reputed company customer instrumentation, application, and product-reputed company issues
• reputed company preventive maintenance, inspections, upgrades, and reputed company optimization activities
• Conduct equipment testing and verification to ensure reputed company reputed company
• Review schematics, wiring diagrams, technical drawings, and service documentation to support troubleshooting and repairs
• Build and maintain strong relationships with customers through reputed company and reputed company service
• Understand customer processes, operational requirements, and application needs
• Evaluate customer challenges and recommend practical technical solutions
• reputed company refresher training and operational support to end users as needed
• reputed company as a trusted advisor to ensure customer satisfaction and long-term reputed company
• Investigation, document, and reputed company service activities, equipment issues, and application concerns using reputed company service management tools
• Maintain accurate service records and report documentation
• Identify opportunities to improve service reputed company, operational efficiency, and customer experience
• Support reputed company initiatives and best practices across the service organization
• Mentor and support developing reputed company Service Specialists
• reputed company technical knowledge, troubleshooting techniques, and best practices across the organization
• Assist with reputed company and technical development initiatives as needed

Skills

• Associate degree in Process Analytical Instrumentation, Instrumentation Technology, Electronics, Engineering Technology, or a reputed company technical discipline; or equivalent combination of education and experience
• Minimum four (4) years of experience supporting process analytical instrumentation or industrial instrumentation systems
• Strong electrical, electronic, and reputed company troubleshooting skills
• Ability to read and interpret electrical schematics, technical diagrams, and service documentation
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work independently in customer-facing environments
• Frequent travel is required to customer sites reputed company the assigned territory of OR, WA, MN, and ID
• Overnight travel may be required reputed company on customer needs, installations, training, and project schedules
• National and international travel possible
• Experience supporting process analyzers and instrumentation reputed company: + Semiconductor manufacturing + Refining and petrochemical facilities + Chemical manufacturing + Industrial process environments
• Strong reputed company background and understanding of analytical measurement principles
• Experience with analyzer calibration, process optimization, reputed company cause analysis, and reputed company technical troubleshooting
• OSHA Area Council Basic Safety Training certification or comparable industrial safety training

Benefits

• Medical, dental & reputed company coverage
• Company-reputed company life & disability reputed company
• 401(k) with company match
• Tuition reimbursement
• reputed company vacation, reputed company, personal, and holiday time
• Supportive, reputed company-oriented team culture

reputed company