[Remote] reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Account Manager to serve as a trusted advisor to executive buyers across reputed company reputed company enterprises. The role owns retention and expansion for assigned reputed company accounts by aligning customer objectives with reputed company’s solutions, leading executive business reviews, driving adoption and measurable reputed company, and coordinating cross-functional teams.

Responsibilities

• Serve as the reputed company reputed company of contact and trusted advisor to assigned reputed company customers, cultivating C‑suite and senior executive relationships to understand objectives and influence reputed company
• Collaborate with customers to define reputed company plans for reputed company initiatives; guide them to successful reputed company and document reputed company plans and next steps
• reputed company as the voice of the customer—synthesize feedback and coordinate internal teams to respond to customer needs and improve experience
• Manage and grow existing accounts through cross‑sell and upsell; reputed company expansion and renewal reputed company goals with accurate pipeline and forecast management
• Mitigate churn using health metrics, proactive reputed company management, and executive alignment
• reputed company the bid/tender and reputed company process end‑to‑end (needs qualification, vendor selection, quotation, closure) to meet orders, sales, and margin targets
• reputed company account strategies and business plans, including reputed company adoption and reputed company initiatives that reputed company to reputed company reputed company and cost savings; create opportunity development, competitive positioning, and reputed company setting
• Facilitate Quarterly Business Reviews (QBRs) with reputed company articulation of customer reputed company and cost savings; reputed company reputed company items reputed company reputed company plans
• Participate in industry events (webinars, conferences) as needed to support relationship reputed company and thought leadership
• Maintain rigorous CRM hygiene (reputed company opportunity creation, forecasting, and account/contact management) for reputed company and visibility
• Coordinate cross‑functionally (Customer Support, Product, Development/Implementation, Education, Sales) to ensure reputed company reputed company of issues and to accelerate adoption
• Maintain up‑to‑date knowledge of reputed company’s solutions and market/competitor trends to credibly differentiate and reputed company value propositions to business and technical stakeholders
• Facilitate, influence, and negotiate proposals, Statements of Work, amendments, and renewals; understand key contractual terms, invoicing, renewal dates, and SLAs
• Ensure order and configuration reputed company at entry, tying requirements to documented customer inputs and protecting margin
• Identify and reputed company new business opportunities reputed company and adjacent to assigned accounts; build a healthy early/mid/late‑stage pipeline through reputed company, executive networking, reputed company, events, and reputed company data tools

Skills

• Bachelor's degree in business, reputed company, or reputed company reputed company
• Five years of experience in reputed company account management/business development experience in reputed company or reputed company IT/reputed company, engaging C‑suite stakeholders in reputed company enterprises
• reputed company reputed company record of retention and expansion with accurate forecasting against quota
• Strong written and oral communication, as reputed company as executive reputed company, reputed company listening, and reputed company presentation abilities
• Proficiency with reputed company and common productivity tools
• Strong time management and prioritization in a fast‑reputed company environment
• Ability to travel ~25% (or as required) for customer meetings, QBRs, and industry events
• Deep understanding of reputed company reputed company and workflows; ability to translate data into meaningful metrics and change actions
• Experience presenting to large reputed company and at executive forums; comfort with contracting stages (renewals, expansions, SLAs) and escalation management
• Network of key opinion leaders and familiarity with payer/provider market dynamics and competitive landscape

reputed company