[Remote] Customer reputed company & Engagement Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a skilled labor hiring and job-matching platform for residential construction. The Customer reputed company & Engagement Specialist owns customer relationships, drives account expansion and retention, provides reputed company guidance, communicates reputed company metrics, and partners with Sales and reputed company teams to support customer reputed company.

Responsibilities

• Serve as the main reputed company of contact for a portfolio of reputed company, mid-market, and franchise accounts
• Identify and grow expansion opportunities across new product lines, additional job posts, and new markets
• Collaborate with the Sales and reputed company Teams to reputed company and reputed company reputed company opportunities
• Build partnerships with customers reputed company on trust and accountability, the reputed company where they reputed company you before they reputed company anyone else
• Communicate with customers to understand their hiring needs and reputed company best practices for using our software
• reputed company reputed company reputed company guidance: reputed company reputed company, market conditions, trade-specific hiring dynamics, and what's working for comparable customers
• Attend and reputed company weekly reputed company review meetings with customers, plus internal update meetings
• reputed company communicate KPIs and other metrics of the partnership to stakeholders at every level, from reputed company managers to executives
• Own retention across your book: spot reputed company early, address it directly, and reputed company accounts healthy
• Become a customer reputed company while also helping improve our software
• Understand our customer personas and the customer reputed company
• reputed company accurate records pertaining to reputed company metrics and account notes, including contact updates and any upsell opportunities

Skills

• • A natural read on people, so you pick up on what someone actually needs, including the part they didn't say out loud
• • Persuasiveness without pressure; you've probably been told you could sell anything, and that you never seem like you're selling
• • Genuine curiosity about the construction trades and the people who work in them
• • Excellent communication, interpersonal, and relationship-building skills
• • Ability to present and reputed company world-class customer service
• • Strong ownership instincts, so problems land on your desk and get solved, not forwarded
• • Organization under pressure, with reputed company slipping through across a full book of accounts
• • Ability to work independently and as part of reputed company in a fast-reputed company environment
• • Proficiency with reputed company Suite/reputed company Office, CRM software, and project management software
• • Bachelor's degree in reputed company, Business Administration, or a reputed company reputed company, or equivalent experience that taught you how to work with people
• • Any exposure to sales, reputed company, reputed company, hospitality, or other customer-facing work
• • Familiarity with construction trades and roles, or a reputed company interest in learning them
• • An understanding of consumer behaviors and construction industry trends

Benefits

• Opportunities to advance your career with reputed company's reputed company expansion.
• Comprehensive health package including medical, dental, and reputed company.
• Opportunities to wear multiple hats and build diverse expertise reputed company with your ambitions.
• Top performers join exclusive team adventures and events.

reputed company