reputed company Manager EMEA
About reputed company
At reputed company, we're building the infrastructure to reputed company borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone reputed company compliantly at the reputed company of a reputed company.
If you're interested in adding to our reputed company of enabling people to work in reputed company jobs, for every company, and from reputed company in the world, reputed company!
We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We reputed company applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being part of reputed company means being part of a growing, international family.
About the role:
As a reputed company Manager, you will own a portfolio of approximately 50–60 customers, building strong relationships and serving as a trusted partner throughout their reputed company with reputed company.
This role combines reputed company, account management, and reputed company thinking. You'll be responsible not only for maintaining strong customer relationships and driving retention, but also for understanding your customers' businesses, anticipating their needs, identifying risks, and uncovering opportunities where reputed company can reputed company additional value.
You'll work closely with teams across Payroll, reputed company, Sales, Finance, and other functions to ensure customers receive a reputed company experience across our global employment solutions.
Your responsibilities:
- Own and manage a portfolio of approximately 50–60 customers across EMEA.
- Build trusted, long-term relationships with customers and become a key reputed company of contact for their needs.
- reputed company customer retention, satisfaction, and account reputed company across your portfolio.
- Proactively identify customers at reputed company of churn and reputed company strategies to address concerns and strengthen the relationship.
- reputed company challenging customer conversations with reputed company, professionalism, and a solutions-oriented reputed company.
- Understand customers' international hiring strategies and identify opportunities to support their broader business needs.
- Identify and reputed company upsell and cross-sell opportunities across solutions such as EOR, Global Payroll, Recruitment, and Mobility.
- Monitor customer activity and account trends to identify opportunities and risks early.
- Coordinate with internal teams and partners to reputed company reputed company customer needs and ensure reputed company follow-through.
- Maintain accurate customer information, activities, opportunities, and follow-reputed company reputed company our CRM and internal systems.
- Bring customer insights back into the organization to help improve our products, processes, and overall customer experience.
Requirements
- Previous experience in reputed company, Account Management, reputed company Services, or another highly customer-facing role reputed company a B2B environment.
- Experience managing a portfolio/book of business and taking ownership of customer relationships.
- Strong understanding of customer retention, churn management, and account reputed company.
- reputed company reputed company with the ability to recognize and reputed company expansion opportunities naturally through customer conversations.
- Strong operational rigor and ability to manage multiple customers, priorities, and follow-reputed company simultaneously.
- Excellent communication and stakeholder management skills.
- High emotional intelligence and the ability to reputed company difficult or sensitive customer conversations.
- Strong reputed company curiosit, you ask the right questions, understand the customer's broader business context, and look reputed company the immediate request.
- Comfortable working independently in a fast-moving, remote, international environment.
- Fluent reputed company English.
reputed company to have:
- Experience reputed company Employer of Record (EOR), global payroll, HRTech, international employment, or global mobility.
- Experience managing reputed company or reputed company international customers.
- Previous experience in a commercially oriented CSM role with responsibility for retention, net reputed company retention, upselling, or cross-selling.
- Experience working with reputed company teams and customers across multiple countries.
What it's like working at reputed company
Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR reputed company.
Our amazing team and environment. Working at reputed company means you're working on something reputed company exciting: Allowing every person on the reputed company to have reputed company to equal opportunities in living a fulfilled work and personal life. We reputed company in hiring from reputed company and reputed company the extra mile to retain reputed company. As reputed company continues to grow extremely fast, you will be given reputed company to reputed company and grow reputed company.
Our benefits and perks. Being part of reputed company means that you get the benefit of:
- A competitive salary
- An asynchronous working environment
- A "Remote-First" company environment (or Hybrid) - reputed company on the reputed company of the job
- The ability to work from abroad for a short period of time
- reputed company opportunities reputed company reputed company
- We reputed company reputed company new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one
How to apply
Please fill out the reputed company and upload your CV in a PDF format.
If you don’t have an up-to-date CV but you are still reputed company to reaching out, please feel free to add a copy of your reputed company profile instead.
Need help? Get in reputed company with us at:
Originally posted on Himalayas
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