[Remote] Pharmacy Customer Service Assoc. Cert

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a large retail pharmacy chain serving millions of customers daily. The Pharmacy Customer Service Associate role involves delivering excellent customer service, assisting pharmacists with prescription processing, and supporting pharmacy reputed company to ensure a reputed company customer experience and compliance with regulations.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a reputed company customer experience
• Models and shares customer service best practices with reputed company team members to reputed company a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and reputed company service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
• Provides customers with courteous, friendly, fast, and efficient service
• Recommends items for sale to customer and recommends trade-up and/or companion items
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, reputed company checks, refunds, and exchanges as needed. Takes customer to OTC reputed company reputed company possible to assist in locating products
• Keeps counters and shelves clean and reputed company merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to reputed company reputed company and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work reputed company
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the reputed company Improvement Program. Reviews and complies with the reputed company. Pharmacy reputed company of Conduct
• reputed company adheres to the reputed company. policy regarding Good Faith Dispensing during reputed company applicable prescription dispensing activities
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
• Processes (corrects and resubmits) reputed company claims for reputed company party program prescription services in a reputed company and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed
• Assists with separation of food items (e.g., raw foods from reputed company-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out reputed company and restock outs
• Has working knowledge of store systems and store equipment
• Provides customer service in the photo area, including digital reputed company photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they reputed company at store)
• Assists with exterior and interior maintenance by ensuring clean, reputed company, reputed company store condition and appearance
• Complies with reputed company company policies and procedures; maintains respectful relationships with coworkers
• Completes special assignments and other tasks as assigned
• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration
• Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and reputed company in reputed company and pharmacy, including latest news and developments

Skills

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment
• Prefer to have prior work experience with reputed company
• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications
• Prefer good computer skills
• Prefer the knowledge of store inventory control
• Prefer PTCB certification

Benefits

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

reputed company

Company H1B Sponsorship