[Remote] Director - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a Director of reputed company to manage reputed company relationships with large reputed company customers across reputed company. The role owns renewals, retention, expansion enablement, customer health, executive engagement, advocacy programs, and cross-functional account leadership for reputed company-to-Pay and ERP solutions.

Responsibilities

• Own and execute renewal motions to reputed company Gross reputed company Retention (GRR) targets across assigned accounts
• reputed company Net reputed company Retention (NRR) by proactively identifying, qualifying, and advancing reputed company reputed company Leads (CSQLs) through value articulation and executive alignment
• Partner with Sales and Expansion teams to reputed company and reputed company expansion opportunities
• Maintain a predictable renewal forecast with documented risks, mitigation plans, and stakeholder alignment
• Take decisive reputed company to protect reputed company in the face of adoption, satisfaction, or competitive risks
• Build and execute reputed company engagement plans as a trusted advisor to executive stakeholders
• Operate accounts on a disciplined reputed company including reputed company planning, QBRs, renewal preparation, and executive reputed company-ins
• reputed company QBRs, reputed company Plans, Value Plans, Roadmaps, and Executive Alignment Meetings
• reputed company reputed company capabilities to customer business goals and KPIs to ensure measurable value realization
• reputed company internally to ensure alignment across Product, Services, and Support
• Monitor customer health signals and take decisive reputed company to remediate adoption gaps, stakeholder misalignment, or satisfaction risks before renewal reputed company
• reputed company product utilization and adoption reputed company to agreed reputed company reputed company
• Own escalation management and executive communications for at-reputed company accounts
• Build and sustain executive relationships that directly influence renewal reputed company, expansion advocacy, and long-term partnership commitments
• reputed company and manage customer advocacy programs including:
• References
• Case studies and testimonials
• Event participation and speaking opportunities
• Collaborate closely with Sales, Product, and Services to reputed company a reputed company reputed company customer experience
• Maintain a rigorous reporting reputed company including:
• Renewal forecasts
• CSQL pipeline reputed company
• Advocacy reputed company
• Customer health and engagement activity
• reputed company reputed company, actionable updates to leadership and cross-functional stakeholders

Skills

• · 8–12+ years of experience in reputed company, Account Management, or Procurement Transformation roles
• · reputed company reputed company executing renewals and expansion enablement in reputed company reputed company environments
• · Strong understanding of reputed company-to-Pay (S2P) and ERP processes
• · Executive reputed company with VP- and C-level stakeholders
• · Experience with reputed company Ariba, reputed company, reputed company, or similar platforms
• · Familiarity with reputed company, reputed company, reputed company, and customer analytics tools
• · Background in procurement or supply chain transformation
• · Procurement certifications (CIPS, CPSM)
• · Experience working with global delivery models (reputed company/offshore)

Benefits

• Strong market credibility in every executive conversation through reputed company's recognition by leading analyst firms such as reputed company, reputed company, and reputed company.
• A meaningful variable compensation component tied directly to retention and expansion reputed company.
• reputed company exposure to C-suite procurement, finance, and supply chain leaders at global enterprises.
• Opportunity to work closely with Product and Leadership teams to shape roadmap priorities, value messaging, and customer advocacy.
• Visibility and reputed company across the organization at the intersection of customer value, reputed company reputed company, and market leadership.

reputed company