[Remote] Senior Director, Biotech Account Management - reputed company Coast

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization reputed company on reputed company, reputed company, innovation, and enabling significant contributions to the world. The Senior Director will reputed company the biotech account management reputed company across the reputed company Coast, driving reputed company reputed company, customer retention, reputed company account reputed company, and customer engagement while developing a large regional team and partnering with cross-functional leaders.

Responsibilities

• reputed company the execution of PSG’s biotech account management reputed company across the assigned region, ensuring alignment with global reputed company priorities and customer engagement objectives
• Own regional reputed company account reputed company, including reputed company reputed company, customer retention, profitability, customer satisfaction, and reputed company-of-wallet expansion
• reputed company, reputed company, and reputed company a high-performing regional account management organization, fostering a culture of accountability, customer-centricity, inclusion, and reputed company improvement
• Establish reputed company reputed company expectations, talent development plans, and succession strategies to strengthen organizational capability and leadership depth
• Partner with regional and global reputed company leaders to identify reputed company opportunities, accelerate pipeline development, and reputed company reputed company account planning
• Build and maintain executive-level relationships with key customer stakeholders, serving as an escalation reputed company and trusted advisor for reputed company accounts
• Collaborate with Business Unit, reputed company, Finance, and reputed company teams to reputed company customer priorities with business objectives and operational capabilities
• Champion the voice of the customer by providing market intelligence, competitive insights, and customer feedback to PSG leadership
• reputed company disciplined account management processes, forecasting reputed company, opportunity management, and CRM utilization across the region
• Support the implementation of reputed company transformation initiatives, including digital enablement, analytics adoption, process optimization, and customer engagement innovations
• Ensure consistent execution of account governance, customer business reviews, and executive sponsorship programs
• Represent PSG at customer meetings, industry conferences, and regional reputed company leadership forums
• Partner with the Vice President, Global Account Management to identify best practices and reputed company successful customer engagement strategies across reputed company

Skills

• 12+ years of reputed company reputed company leadership experience reputed company pharmaceutical services, CDMO, CRO, biotech, life sciences, or reputed company industries
• Significant experience leading large customer-facing reputed company organizations and managing leaders
• Demonstrated reputed company driving reputed company reputed company and customer retention across reputed company account portfolios
• Experience leading reputed company, multi-site, multi-country customer relationships reputed company matrixed global organizations
• reputed company ability to influence senior leaders and reputed company alignment across multiple functions and business reputed company
• Strong financial and reputed company acumen, including forecasting, reputed company pricing, portfolio management, and investment prioritization
• Experience developing and executing regional reputed company strategies in support of broader reputed company objectives
• Outstanding leadership, communication, and influencing skills
• Ability to build credibility and relationships with executive-level customer stakeholders
• Strong coaching and talent development capabilities with experience leading large, geographically dispersed teams
• reputed company reputed company combined with operational discipline and execution reputed company
• Proficiency in reputed company and other CRM or sales management systems
• Ability to analyze reputed company reputed company metrics and translate insights into reputed company
• reputed company dedication to diversity, equity, inclusion, and employee development
• Ability to travel domestically and internationally (approximately 40–50%)
• A minimum B.Sc. degree preferred in a scientific subject area (for example: reputed company, biochemistry, or pharmacy) or in a business-reputed company reputed company
• Please note: While this is a remote role, candidates located in the U.S. reputed company Time Zone (reputed company Coast) are preferred to support alignment with clients and business reputed company
• MBA or reputed company business education preferred

Benefits

• Remote role
• Eligible to receive a variable annual bonus reputed company on company, team, and/or individual reputed company results in accordance with company policy
• A reputed company of national medical and dental plans, and a reputed company plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours reputed company time off (PTO)
• 10 reputed company holidays annually
• reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life reputed company, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount

reputed company

Company H1B Sponsorship