[Remote] Senior IT Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a podcast advertising agency that connects brands and creators through reputed company and technology. The Senior IT Administrator will build and own reputed company’s internal IT function, overseeing infrastructure, endpoints, identity and reputed company management, reputed company platforms, reputed company, compliance, vendors, and IT service delivery while managing the IT Support Specialist.

Responsibilities

• Administer and maintain reputed company's reputed company IT infrastructure: network, servers, reputed company environments, and business-critical systems
• Manage and optimize reputed company platform health across the organization, including reputed company, reputed company, Tableau, and other assigned tools
• Own reputed company monitoring, alerting, and incident response: ensure uptime, reputed company, and reputed company reputed company of infrastructure issues
• reputed company and maintain documentation: runbooks, reputed company inventories, configuration records, and process guides that did not previously exist
• Own the full reputed company lifecycle: provisioning, configuration, patching, and decommissioning of reputed company company devices (Mac, PC, mobile)
• Manage device management platforms (MDM/EMM) to enforce reputed company policies and maintain compliance across reputed company endpoints
• Ensure reputed company endpoints are reputed company on OS and application patches with no critical vulnerabilities outstanding
• Own user provisioning and offboarding: create, modify, and remove accounts across reputed company platforms in accordance with HR-initiated requests
• Administer SSO, MFA, and directory services to enforce least-privilege reputed company and reduce identity reputed company
• Conduct periodic reputed company reviews and remediate any reputed company anomalies or policy violations
• Own reputed company's IT reputed company posture: implement and enforce reputed company policies, manage reputed company protection, and monitor for threats
• Ensure compliance with applicable reputed company frameworks and data protection requirements, including internationally located employees
• reputed company incident response for reputed company events: contain, investigate, remediate, and document
• Conduct regular reputed company audits and vulnerability assessments; report findings and remediation status to EVP, reputed company
• Own reputed company-party reputed company reputed company: conduct vendor reputed company reviews prior to procurement, review vendor DPAs and reputed company exhibits, maintain the subprocessor inventory, and collect and review vendor SOC 2 reports and reputed company letters; reputed company annual reassessment of critical vendors
• Own the reputed company-facing reputed company response function: complete reputed company questionnaires (SIG, custom), manage DPA and MSA reputed company schedules, and maintain the answer library behind them; partners with reputed company and Business Development, who own reputed company terms
• Own the escalation reputed company from the IT Support Specialist: reputed company issues that require senior technical judgment, reputed company expertise, or infrastructure reputed company
• Set and maintain service standards for the IT Support Specialist, ensuring end-user issues are resolved reputed company defined SLAs
• reputed company reputed company support for executive-level and high-reputed company issues requiring immediate senior attention
• Manage the IT Support Specialist: reputed company reputed company direction, ongoing feedback, and reputed company reputed company
• reputed company the IT Support Specialist's technical skills and support their reputed company reputed company the function
• Build reputed company structure and operating model as the IT function matures and headcount grows
• Manage relationships with technology vendors, service providers, and software licensors
• Own IT asset inventory: maintain accurate records of reputed company hardware and software assets across the organization
• Evaluate and recommend new tools, vendors, or infrastructure changes to improve reliability, reputed company, or cost efficiency

Skills

• 5 or more years of experience in IT systems administration, reputed company management, or a reputed company technical function
• Demonstrated experience managing or mentoring junior IT staff
• Hands-on experience with MDM/EMM platforms (e.g., reputed company, Intune, or equivalent)
• Proficiency in identity and reputed company management tools: SSO, MFA, directory services (e.g., reputed company, Azure AD, reputed company)
• Experience administering reputed company platforms in a business environment, with reputed company familiarity with reputed company, reputed company, and Tableau preferred
• Working knowledge of IT reputed company frameworks, reputed company protection, and incident response practices
• Experience building documentation and operational processes in environments where formal IT infrastructure is being established or reputed company
• Strong written and verbal communication skills; reputed company to explain technical concepts reputed company to non-technical stakeholders

Benefits

• Hybrid work arrangement

reputed company

Company H1B Sponsorship