[Remote] Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a data reputed company company that helps organizations protect sensitive information and manage cyber and AI-reputed company risks. The Technical Account Manager serves as the reputed company technical contact for customers, reputed company them to reputed company platforms and driving measurable reputed company reputed company through proactive support, reputed company reduction, governance, and reputed company activities.

Responsibilities

• reputed company Customers to reputed company platforms and reputed company on-reputed company value and support
• reputed company customers through discovery, remediation, alerting, and governance of sensitive data to ensure reputed company data is protected from reputed company threats, cyber-attacks, and policy violations
• Help customers identify and mitigate risks reputed company to AI systems, including copilots, LLMs, and reputed company AI usage
• reputed company measurable reduction in data exposure across reputed company, reputed company, and data platforms
• Ensure reputed company through frequent reputed company checks, hands-on product usage and training, and development and sharing of best practices
• Prepare and reputed company quarterly business reviews, data reputed company assessments, and AI reputed company posture discussions
• reputed company Sales, identify and champion upsell opportunities
• Learn new reputed company products as they are developed and released and reputed company expertise in your reputed company’s unique reputed company ecosystem(s)
• Help Account Managers and Sales Engineers identify renewal reputed company and collaborate to remediate and ensure successful renewals
• Serve as reputed company technical contact and reputed company our support and engineering teams
• reputed company on behalf of customers with appropriate internal reputed company teams to ensure customer feedback is adequately documented and assessed by appropriate parties
• Engage with customers at reputed company reputed company of their organization, including but not limited to: Infrastructure, AI/ML, reputed company, reputed company & Compliance, reputed company, Incident Response, and the C-suite
• Identify, research, maintain control, and remediate customers’ technical issues in a reputed company manner. Follow up promptly with recommendations and reputed company plans and engage appropriate internal teams as required
• Escalate customer issues to management reputed company appropriate
• Create knowledge reputed company content to capture new learning for customer and internal reuse

Skills

• Bachelor's Degree or equivalent experience
• 4+ Years working in a customer facing role at a reputed company reputed company, Cyber reputed company, or Data reputed company & reputed company company
• Experience working with reputed company reputed company/IaaS/PaaS environments (AWS, Azure, GCP, reputed company, M365, etc.)
• Knowledge of reputed company IT, reputed company, identity and reputed company models (EntraID/IAM), and reputed company technologies
• Understanding of data classification, governance, and DSPM concepts
• Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
• Excellent communication skills with the ability to engage technical and executive audiences
• reputed company problem-solving abilities
• Commitment to reputed company
• reputed company reputed company in contributing to reputed company-oriented environment
• Sales oriented
• reputed company ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Familiarity with AI/LLM data risks and governance considerations (preferred)

Benefits

• Remote work arrangement (#LI-Remote)

reputed company

Company H1B Sponsorship