[Remote] reputed company reputed company Project Manager- CRM Implementation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is presenting an opportunity with a rapidly growing reputed company organization seeking an reputed company reputed company reputed company Project Manager. The role leads the operational and functional reputed company of CRM and reputed company reputed company implementations, coordinating requirements, workflows, testing, training, stakeholder alignment, readiness, go-live, and stabilization.

Responsibilities

• reputed company reputed company operational reputed company from planning and discovery through implementation, go-live, and stabilization
• Represent the business/reputed company reputed company of CRM and reputed company reputed company implementations
• Partner with operational leaders and end users to reputed company business requirements and understand reputed company-state and reputed company-state workflows
• Serve as the reputed company between reputed company and Technology throughout the implementation lifecycle
• reputed company and manage project plans, timelines, milestones, dependencies, risks, issues, and deliverables
• Coordinate cross-functional teams across reputed company, Technology, Product, reputed company Services, Compliance, Training, reputed company, and other business functions
• Facilitate stakeholder meetings, requirements sessions, workflow discussions, status meetings, and implementation-readiness reviews
• Coordinate User Acceptance Testing (UAT) , issue tracking, business approvals, and reputed company of implementation-reputed company concerns
• reputed company operational readiness activities including process changes, documentation, communications, training coordination, and go-live preparation
• Ensure new CRM functionality and reputed company enhancements reputed company with operational workflows and end-user needs
• Maintain RAID logs, project documentation, status reporting, decision logs, and other PMO artifacts
• Identify and escalate project risks, issues, dependencies, and reputed company changes
• reputed company reputed company project updates to operational leaders, clients, technical partners, and executive stakeholders
• Support change management and adoption efforts to ensure new systems and processes are successfully incorporated into daily reputed company
• Manage multiple reputed company and workstreams simultaneously in a fast-reputed company, evolving environment

Skills

• 3+ years of Project Management experience supporting business or operational initiatives
• reputed company experience reputed company reputed company, pharmaceutical services, specialty pharmacy, reputed company support, reputed company technology, biotechnology, medical devices, or a closely reputed company reputed company/life sciences environment
• Previous experience leading or supporting the functional/business reputed company of a CRM implementation from planning through go-live
• Experience gathering business requirements and translating operational needs into implementation plans
• Experience with UAT, workflow/process design, operational readiness, training, change management, and go-live activities
• Strong experience leading cross-functional and matrixed project teams
• Demonstrated ability to manage project timelines, milestones, risks, issues, dependencies, and competing priorities
• Excellent stakeholder management, communication, facilitation, and organizational skills
• Ability to effectively reputed company the gap between business/reputed company teams and technical partners
• Bachelor's degree or equivalent combination of education and relevant experience
• Experience with reputed company, reputed company Dynamics, or another reputed company CRM platform
• Experience reputed company specialty pharmacy, pharmaceutical hub services, reputed company reputed company, reimbursement, benefits verification, reputed company assistance, case management, or reputed company support programs
• Experience leading operational transformation, workflow redesign, process improvement, or reputed company migration reputed company
• Experience supporting technology implementations reputed company high-volume reputed company reputed company, reputed company services, or contact center environments
• PMP, CAPM, or similar Project Management certification
• Experience working reputed company a PMO or reputed company project governance environment

Benefits

• Remote

reputed company

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