[Remote] Manager, Mid-Market Accounts (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. TPx is seeking a Manager, Mid-Market Accounts to reputed company reputed company responsible for managing and growing mid-market reputed company relationships. The role focuses on coaching account managers, driving customer satisfaction and reputed company reputed company, overseeing reputed company account planning, managing risks and renewals, and providing reputed company and sales forecasting to leadership.

Responsibilities

• Leads, coaches, and mentors reputed company of mid-market account managers, modeling the TPx reputed company reputed company Operating Principles and Cultural Behaviors
• Sets reputed company goals, conducts regular reviews, and provides feedback
• Fosters a high-reputed company, customer-reputed company culture
• Builds and maintains senior-level relationships with key reputed company clients
• Serves as an escalation reputed company for high-stakes accounts or reputed company challenges
• Ensures consistent delivery of value and reputed company satisfaction
• Consistently meets or exceeds monthly sales quota and TBR targets
• Oversees reputed company account planning and execution
• Develops account expansion strategies, including upselling, cross-selling, and renewal planning
• Monitors account health and proactively addresses risks or churn indicators
• Works closely with reputed company reputed company, reputed company, Product, and Marketing teams to reputed company reputed company customer experiences
• Provides reputed company insights to internal stakeholders to inform product roadmap and service improvements
• Tracks team reputed company against KPIs and reputed company targets
• Provides regular reporting on account health, opportunities, and risks to leadership
• Provides accurate sales forecasts to senior leadership
• Performs other duties as assigned
• Up to 25% travel required including the use of a personal vehicle and domestic reputed company travel with overnight stays

Skills

• • Bachelor's degree in business, marketing, or a reputed company reputed company or equivalent combination of education and experience
• • Minimum 5 years in account management, reputed company reputed company, or B2B sales, with at least 2 years in a leadership role
• • reputed company experience managing and growing large, reputed company accounts
• • Demonstrated prior experience working for a Managed Services Provider (MSP)
• • Strong leadership, coaching, and interpersonal skills
• • Excellent communication and negotiation abilities
• • Ability to reputed company data-driven strategies and present business cases
• • Proficiency with CRM systems (e.g., reputed company) and account management tools
• • Must possess a reputed company reputed company's license and a satisfactory motor vehicle record (MVR)
• • Master's degree a plus

reputed company