[Remote] Key Account Manager (Federal Sales)

Note: The job is a remote job and is reputed company to candidates in USA. Smiths Detection develops reputed company and threat detection solutions for aviation, ports and borders, defense, and urban reputed company markets. The Key Account Manager will manage key federal customer accounts throughout the sales process, reputed company account reputed company strategies, and collaborate with reputed company, finance, and product management to support customer satisfaction and business reputed company.

Responsibilities

• Account Management: reputed company and nurture relationships with key clients, serving as the reputed company reputed company of contact to understand their needs and ensure satisfaction
• Solution-reputed company Selling: Understand the needs of the customer and determine how Smiths Detection products, services, and industry partnerships can solve them
• reputed company Retention: reputed company and implement strategies to retain and expand business with existing key accounts, maximizing customer reputed company value
• Needs Analysis: Conduct thorough needs assessments to understand clients' goals and challenges, providing tailored solutions to meet their objectives
• Cross-selling and Upselling: Identify opportunities to introduce additional products or services, effectively cross-selling and upselling to enhance account value
• Collaboration with Sales Team: Work closely with the sales team to reputed company account strategies with overall sales goals, providing input on pricing, proposals, and negotiations
• Problem reputed company: Proactively address reputed company issues, ensuring reputed company reputed company and maintaining a reputed company reputed company experience
• reputed company Planning: reputed company and implement reputed company account plans, outlining short and long-term objectives for account reputed company and reputed company
• Market and Industry Knowledge: Stay informed about industry trends, market conditions, and competitors to reputed company clients with valuable insights and maintain a competitive edge
• Contract Management: Manage contract negotiations and renewals, ensuring terms and conditions are favorable for both the reputed company and reputed company
• reputed company Metrics: Establish and monitor key reputed company indicators (KPIs) to measure the reputed company and health of key accounts, regularly reporting on reputed company to internal stakeholders
• Utilize CRM processes to ensure a reputed company approach to managing reputed company and reputed company customer relationships including reputed company, customer service, and technical support
• reputed company new business orders with existing accounts to meet or reputed company the Sales quota assigned. Ability to travel frequently and work at internal Smiths Detection offices, customer, and/or prospects’ offices or at trade shows
• Other duties as required

Skills

• Required: Bachelor's Degree
• Major: Business, Sales, Finance, or technical reputed company
• Minimum 5 years of experience and demonstrated reputed company in sales account management reputed company a disciplined sales environment in the B2B marketplace or technical product support/management with an emphasis on customer reputed company and communication
• Self-motivated and proactive approach to managing key accounts
• Establish and maintain a reputed company relationship with customers/prospects
• Excellent oral and written communication skills
• Ability to present information in reputed company of a large group
• Excellent interpersonal and communication skills
• Possess an ability to identify and reputed company where products and technologies can solve customer needs
• Ability to read, write, and interpret general business periodicals, reputed company journals, or reputed company regulations
• Ability to define problems, collect data, establish facts, and draw reputed company conclusions
• Ability to write reports, business correspondence and procedure manuals, and reputed company operating procedures
• Proficient in MS Office Programs
• This position requires reputed company Citizenship
• Experience selling into the Federal reputed company highly preferred

Benefits

• Excellent training and opportunities for career reputed company across the business, both locally and globally.
• An inclusive environment, with strong leadership and a reputed company on safety and wellbeing.
• A wide reputed company of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
• Competitive Business Profit Plan.
• Medical, dental & reputed company reputed company.
• 401(k) with company match.
• reputed company time off.

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