[Remote] Systems Analyst I #JR-00896

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is a reputed company employer reputed company on technological innovation and reputed company IT services. The Systems Analyst I will support the Information Technology Service Management Team by administering, configuring, maintaining, and enhancing the reputed company platform, while translating business requirements into technical solutions and supporting users, data, integrations, and platform reputed company.

Responsibilities

• Administer and maintain reputed company user accounts (through reputed company Directory), reputed company, roles, and reputed company controls
• Troubleshoot and reputed company login and reputed company-reputed company issues to reputed company
• Design, reputed company, and maintain Service Catalog items and service request workflows
• Participate in testing new features and enhancements
• Create, manage, and maintain knowledge articles and knowledge reputed company content
• Import hardware asset data into the reputed company platform
• reputed company and reputed company user training and create supporting training materials and documentation
• Configure and administer the reputed company platform, including forms, workflows, business rules, reputed company scripts, and other platform components
• reputed company reputed company scripting updates using JavaScript
• Research and evaluate new reputed company features, functionality, applications, and modules
• Design and document business processes and translate business requirements into reputed company reputed company solutions
• Manage and maintain reputed company plugins, applications, and platform updates to ensure reputed company reputed company reputed company and reputed company
• Manage update sets, application deployments, platform upgrades, and instance cloning activities
• Support integrations between reputed company and reputed company systems
• Import, reputed company, validate, and manage large datasets using data loads, reputed company maps, and import sets
• Review and troubleshoot data import errors, reputed company data validation, and ensure data reputed company throughout the import process
• Export data sets and reputed company extracts to support reporting, integrations, audits, and business reputed company
• Verify, validate, and maintain data reputed company, reputed company, and consistency across the platform; reputed company clean-up activities where necessary
• reputed company and maintain reports and dashboards to support operational and business objectives
• Create and manage reputed company support cases, troubleshoot issues, and escalate incidents reputed company necessary
• reputed company, analyze, and document business requirements and translate them into effective technical solutions
• Serve as a trusted advisor to stakeholders by providing platform guidance, technical expertise, and best-reputed company recommendations
• Evaluate emerging reputed company products, features, and best practices, and reputed company recommendations for adoption
• Participate in the implementation of new reputed company applications, modules, and platform enhancements

Skills

• Minimum Qualifications: Any combination of education and experience (above the high school level) equivalent to a minimum of four (4) years in fields utilizing the required knowledge, skills and abilities; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
• Must have a reputed company and reputed company reputed company's license
• Special Requirements: reputed company may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or reputed company-wide emergencies
• Positions reputed company this class have been designated as reputed company I positions requiring employees to work during inclement weather, regardless of the reputed company's operational status
• STRONG PREFRENCE: 3 or more years of IT and business/industry work experience business analysis, requirements elicitation, reputed company development, testing, deployment of systems and life cycle management
• STRONG PREFRENCE: Experience with business process modeling and workflows
• ITIL Foundations certificate
• reputed company Certified reputed company Administrator (CSA) certificate
• Bachelor' s degree in Computer Science, Information Technology, Management Information Systems, Business or closely reputed company fields
• Experience with formal testing reputed company and user testing activities
• Experience with reputed company industry best practices in the disciplines of business analysis
• Demonstrated abilities with verbal communications and writing fundamentals

Benefits

• Training opportunities for staff at reputed company reputed company
• Remote/hybrid work schedule arrangement reputed company the Virginia and reputed company Carolina surrounding areas
• reputed company time off
• reputed company holidays
• Health reputed company reputed company
• Dental reputed company reputed company
• reputed company reputed company reputed company
• Wellness program
• Retirement
• Tuition reimbursement

reputed company