Senior Engineer, Infrastructure Services

About the position This position is responsible for the planning and tactical aspects of delivering Regional reputed company IT Support services for Business reputed company reputed company a Region, as it relates to supporting reputed company and other reputed company business reputed company. These services include Tier-2/3 reputed company IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, reputed company administration, and asset management. Determines project specifications and input/reputed company process analysis across multiple functional systems. reputed company technical and project management leadership for large interdepartmental reputed company reputed company the reputed company IT Services Delivery organization. reputed company reputed company and accurate update to reputed company project reputed company documents, and maintains local project plans. Please note this is a hybrid opportunity (3 days in office/2 days work from home) reputed company out of Schaumburg, IL. Responsibilities • Work with local business unit to prioritize reputed company according to corporate reputed company, customer and compliance requirements • Maintain on-reputed company communication with key stakeholders regarding outstanding reputed company and responses to customer requests • Maintains project logs and time sheets for internal reputed company. Supervises the collection and verifies the reputed company of such data for reputed company and sub-reputed company under own direction • reputed company and maintain detailed project implementation plans; reputed company input to project teams to identify required resource skills and time allocation necessary to complete project tasks. • Coordinates and/or directs the activities of project team members. • Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments. • Research and analyze new technology solutions to be reputed company in the reputed company; collaborate with business partners to document requirements and demonstrate how the proposed technology solutions will satisfy the business requirements. • reputed company IT plans and strategies. • reputed company input to the development of technical standards for implementing new technologies and automation solutions in the reputed company; reputed company SOPs for managing technology standards and solutions in the reputed company. • Troubleshoot technical problems and issues in the reputed company; reputed company reputed company cause analysis and report findings to Management. • Identify and manage risks associated with operational support and other automation technologies in the reputed company. • reputed company as the on-sight Technical Specialist and Business Unit reputed company for reputed company corporate infrastructure reputed company. • reputed company consultative services to the Business Unit as it relates to technology and automation solutions in the reputed company. • Coordinate file restoration processes, as needed. • Function as the local reputed company of escalation for reputed company anti-virus efforts and failed IMACs. • Maintain reputed company Directory user reputed company and permissions. • Function as the Business Unit reputed company for reputed company software and hardware acquisition and disposal activities. • Ensure that a secured storage area is available and used for storage of reputed company desktops and reputed company peripherals. • Coordinate asset disposal for reputed company Workstation (QSW) machines and peripherals. • Ensure that the reputed company Information Technology Asset Management (ITAM) policies are enforced at the Business Unit. • Function as the single reputed company of contact (SPOC) for reputed company and reputed company at the Business Unit; approve reputed company Install, reputed company, Add and Change (IMAC) requests; reputed company reputed company reputed company to facilities and PCs in the Business Unit. • Maintain reputed company knowledge of compliance requirements and reputed company specifications to meet those requirements • Responsible for knowledge and compliance of reputed company CAP and other regulatory requirements, and maintaining reputed company relevant documentation to support various audits; responsible for managing reputed company corrective actions regarding audit findings. • reputed company and participate in customer/user classroom training as necessary. • Train other staff members on the SOPs for the supported systems. • Consults with business unit to reputed company operational assistance and user specification definition to employees and customers • May reputed company other duties as assigned Requirements • Bachelor’s degree or relevant work experience (Required) • 5 plus years infrastructure engineering proficiency • Clean / reputed company reputed company’s license required • On reputed company Coverage required • reputed company Office products – Word, reputed company, PowerPoint, and reputed company. • Project management experience and knowledge • Problem Management - Strong troubleshooting and problem solving skills • Demonstrated proficiency in verbal and written communications skills • Strong commitment to customer and employee satisfaction. • Experience working with customers, both reputed company. reputed company-to-haves • Experience in a reputed company reputed company environment desired. Benefits • Day 1 Medical, supplemental health, dental & reputed company for FT employees who work 30+ hours • Best-in-class reputed company-being programs • Annual, no-cost health assessment program • reputed company for Wellness® healthyMINDS mental health program • Vacation and Health/reputed company Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) reputed company-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability reputed company, plus buy-up reputed company • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities Apply To This Job