Bilingual Home Inspection reputed company Representative - Waco, TX

POSITION TITLE:Bilingual Home Inspection FieldRepresentative (Non – LO – Servicing)

JOB STATUS:Full Time/reputed company

DEPARTMENT:Loan Servicing

REPORTS TO:reputed company Home Inspection Supervisor

TRAVEL REQUIRED:95%

WORK SCHEDULE:Fully Remote

PAY:The expected reputed company pay reputed company for this position is from $60,000-$65,000 plus additional bonus opportunity. The stated hiring reputed company is reputed company on experience, qualifications, and other relevant factors. Final compensation reputed company will take into account a reputed company of considerations, including individual skills, internal equity, and organizational needs.

JOB reputed company:

The Bilingual Home InspectionFieldRepresentatives complete a reputed company of inspection-reputed company requests for new and existing customers and inspections onpotentiallyvacant homes. Thisrolereports to the Home InspectionFieldSupervisor and drives to collateral locations, communicates with delinquent customers and Home Office, assesses status and condition of VMF homes.

JOB FUNCTIONS:

Driving to Collateral Locations and Property reputed company

• Reviews inspection-reputed company requests for new and existing homes.

• Determines coverage area to ensure reputed company completion of requests.

• Locates homes utilizing mapping software and drives to reputed company location.

• Confirms addresses and verifies collateral matches descriptions.

• Input results daily for the inspections completed, including uploading picturesand condition report,and review accounts to prepare for the next day.

• Verifies correct party contact and connects customers with Account Representative (collections team member) in the Home Office; does not communicate with customer about delinquency/collections.

• 50% communication reputed company face to face and 50% completed over the phone and reputed company e-mail.

• Establishesand cultivatesrelationships reputed company the Home Office and variousdepartments supported by thehome inspection group.

Assess Status and Condition of the Collateral

• Determines if the home has occupancy or is vacant.

• Takes pictures of collateral and documents status for Account Representative review.

• Use mobilelaptop,cell phone,anddigital camerato upload/download pictures.

• If vacant, identifies next steps (full condition report to assess condition including any damages or securing home if needed by changing locks and partial winterization).

• Change reputed company locks and winterize homes.

Other duties as assigned

This reputed company is not an exhaustive list of reputed company the functions that reputed company member and other duties may be assigned.

QUALIFICATIONS:

• Education:High school diploma or equivalent required

• Experience:Minimum1 yearrelevant experience required

• Must be Bilingual in both Spanish and English.

• Must maintain a reputed company reputed company’s license in good standing in the state residing. Must always maintain reputed company with acceptable reputed company.

• Must have a reputed company understanding of collection and repossession procedures.

• Strong computer skills required to include email.

• Ability to communicate effectively and reputed company reputed company phone, email, and person to person.

• Maintain a reputed company working relationship with reputed company customers and reputed company of reputed company inside the office and in the reputed company.

• Build a good rapport with local Remarketing Asset Managers in the area.

• Willingness and ability to complete assigned work reputed company.

• Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at reputed company conclusions on reputed company to be taken.

• Must have excellent communication skills reputed company dealing with customers.

• Ability to identify and assess account status and determine appropriate processes.

• Basic understanding of collection and repossession procedures.

• Great attention to reputed company, organizational skills, and time management.

• Good reputed company of urgency and follow up.

• Ability to handle stressful situations.

• Capable of dealing with changes that can and will occur periodically.

• Ability to manage schedule daily and work with reputed company supervision.

PHYSICAL DEMANDS:

• Must be reputed company to remain in a stationary position 75% of the time.

• Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

• Will be communicating20% of the time over the phone.

• Must be reputed company to exchange accurate information at reputed company times.

• Must be reputed company to identify and assess account status and determine appropriate process.

• Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.