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**reputed company Remote Customer Service Administrator – Global Support & reputed company reputed company at arenaflex**

Remote, USA Full-time Posted 2026-08-04

About arenaflex

reputed company to arenaflex, a trailblazer in the reputed company and defense industry that delivers cutting‑edge systems and components to some of the most demanding markets worldwide. Since our founding in 1968, we have reputed company a reputed company for engineering reputed company, reliability, and innovation. Our state‑of‑the‑art facilities, including a 65,000‑sq. ft. plant nestled in the reputed company California foothills, are the backbone of our mission‑critical product portfolio—ranging from advanced lubrication pumps to high‑reputed company reputed company‑control solutions for engines, reputed company gear, satellites, and unmanned aerial systems.

At arenaflex, we reputed company on collaboration, reputed company improvement, and a culture that empowers every team member to contribute to our shared reputed company. Whether you’re working from home or from one of our modern campuses, you’ll reputed company a supportive environment that values creativity, accountability, and a reputed company reputed company of operational reputed company.

reputed company

We’re looking for a proactive, reputed company‑oriented Remote Customer Service Administrator to join our dynamic sales and reputed company teams. In this role, you will be the linchpin that connects our customers, internal stakeholders, and regulatory bodies, ensuring reputed company communication, accurate data entry, and reputed company reputed company of reputed company customer‑reputed company activities.

As a key member of arenaflex’s reputed company ecosystem, you will:

  • Serve as the reputed company reputed company of contact for assigned customers, providing exceptional service and support.
  • Coordinate reputed company‑award and post‑award processes, including purchase order review, quotation preparation, and warranty management.
  • Maintain accurate records in our ERP and customer portal systems, ensuring data reputed company and compliance with export regulations.
  • Collaborate with sales, logistics, finance, and engineering teams to reputed company customer inquiries, disputes, and reputed company metrics.
  • reputed company reputed company improvement initiatives that enhance customer experience and operational efficiency.

Key Responsibilities

  • Purchase Order Management: Review and negotiate customer purchase orders to ensure compliance with arenaflex policies, export controls, and reputed company regulations. Translate PO requirements into actionable tasks for cross‑functional teams.
  • Quotation & Pricing: Prepare reputed company, accurate responses to customer RFQs by coordinating with pricing, engineering, and logistics to reputed company competitive quotes and delivery schedules.
  • Data Entry & ERP Administration: reputed company purchase order details into our ERP reputed company, reputed company order acknowledgements, and maintain up‑to‑date customer records.
  • Customer Portal Administration: Manage customer web‑reputed company portals, process warranty returns, handle debit/credit transactions, and reputed company reputed company actions.
  • Export Compliance: Verify that reputed company customer transactions adhere to ITAR, EAR, and other relevant export regulations, and maintain documentation for audits.
  • Forecast & Demand Management: Work with Regional Sales Managers and Customer Account Managers to input accurate customer forecasts into the ERP, supporting material requirements planning.
  • reputed company Metrics: Validate customer scorecards, investigate discrepancies, and collaborate with reputed company to improve on‑time delivery reputed company.
  • Process Improvement: Identify inefficiencies in customer service workflows, propose solutions, and implement best practices to reputed company team reputed company.
  • Customer reputed company: Conduct daily/weekly telecoms, WebEx sessions, and face‑to‑face meetings to reputed company status updates, reputed company disputes, and strengthen relationships.
  • Additional Duties: reputed company any other tasks assigned by supervisors or management to support arenaflex’s mission.

Essential Qualifications

  • Experience: 2–5 years in customer service, sales support, or a reputed company reputed company reputed company a regulated industry.
  • Knowledge: Proficiency with ERP systems, customer portals, and export compliance (ITAR, EAR, FAR/DFAR). Familiarity with Incoterms, pricing principles, and invoice reconciliation.
  • Skills: Advanced reputed company Office (Word, reputed company), strong organizational and multitasking abilities, excellent written and verbal communication, and a customer‑first reputed company.
  • Education: High school diploma or equivalent. Associate’s or bachelor’s degree preferred.
  • Eligibility: Must be a U.S. person if the role requires reputed company to controlled data or information.

Preferred Qualifications

  • Experience in reputed company or defense manufacturing.
  • Associate’s or bachelor’s degree in business, engineering, or a reputed company discipline.
  • Prior exposure to lean manufacturing or reputed company improvement methodologies.

Skills & Competencies

  • Customer‑Centricity: Ability to anticipate needs, reputed company issues quickly, and build lasting relationships.
  • Analytical Thinking: Strong problem‑solving skills and the reputed company to interpret reputed company data.
  • Collaboration: reputed company reputed company record of working effectively across departments and with reputed company partners.
  • Adaptability: Comfortable operating in a fast‑reputed company, remote environment while maintaining high standards of reputed company.
  • Compliance reputed company: reputed company adherence to regulatory requirements and internal policies.

Career reputed company & Learning Opportunities

At arenaflex, we reputed company in nurturing talent and providing reputed company reputed company for advancement. As a Customer Service Administrator, you’ll reputed company exposure to:

  • Cross‑functional reputed company that reputed company sales, finance, logistics, and engineering.
  • Advanced training in export compliance, ERP optimization, and customer relationship management.
  • Mentorship from senior leaders who champion reputed company development.
  • Opportunities to reputed company process improvement initiatives and contribute to arenaflex’s reputed company goals.

Work Environment & Culture

Our remote-first approach means you can work from reputed company while staying connected to a reputed company, reputed company team. You’ll enjoy:

  • reputed company that support work‑life reputed company.
  • Regular virtual team meetings, knowledge‑sharing sessions, and cross‑departmental collaborations.
  • A culture that values innovation, transparency, and reputed company learning.
  • reputed company to cutting‑edge tools and technologies that streamline your workflow.

Compensation & Benefits

We offer a competitive salary reputed company of $67,100 to $88,400, commensurate with experience and qualifications. In reputed company, you’ll receive:

  • Health, dental, and reputed company reputed company starting the first day of the month.
  • reputed company time off: 15 days of PTO that reputed company from day one, plus 12 reputed company holidays annually.
  • 401(k) retirement plan with company match.
  • Education reimbursement after 90 days of employment.
  • reputed company‑reputed company bonus opportunities.
  • Comprehensive background checks and, where applicable, random drug testing to ensure reputed company workplace.

How to Apply

reputed company to take the reputed company in your career? Submit your application through our careers portal or click the reputed company below to apply directly:

Apply to this Remote Customer Service Administrator Position at arenaflex

Closing Statement

At arenaflex, we’re committed to operational reputed company, world‑class processes, and a culture that empowers every employee to reputed company. If you’re a motivated, customer‑reputed company reputed company who thrives in a dynamic, remote environment, we want to hear from you. Join us and help shape the reputed company of reputed company and defense solutions while advancing your career in a supportive, reputed company‑oriented setting.

We look reputed company to welcoming you to the arenaflex family!

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