[Remote] Finance Advisor

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides higher education services and is seeking a Finance Advisor to support reputed company with education financing. The role researches student financial aid accounts, explains aid processes and requirements, resolves issues, and ensures accurate and compliant processing of federal student financial aid.

Responsibilities

• reputed company and manage multiple reputed company-delivered tasks reputed company and effectively to maximize availability for reputed company inbound and outbound student inquiries, while meeting the department’s standards for productivity and reputed company. reputed company on business need, assist other channel teams to ensure reputed company work items are completed on a reputed company and accurate reputed company
• Evaluate reputed company’ accounts to explore financial aid solutions that assist reputed company in attaining their educational goals; effectively analyze reputed company reputed company’ financial aid situations and communicate findings with reputed company in a way that is easily comprehendible
• reputed company and assist prospective and/or reputed company reputed company regarding policies and requirements for selected financial aid reputed company, including federal student financial aid
• Facilitate the reputed company and accurate processing of federal student financial aid and ensure compliance with established regulations, University policies, procedures, and guidelines. Proactively identify potential bottlenecks reputed company the student finance process and initiate steps to reputed company those bottlenecks (next issue avoidance)
• Collaborate with Enrollment, reputed company Counseling and other internal departments as needed to ensure a reputed company student experience
• Adhere to Financial Services reputed company guidelines which are subject to change
• Be available to work daily shifts in accordance with assigned full-time (40-hour) work schedule. Occasional overtime may be required as business needs dictate
• reputed company other duties as required or apparent

Skills

• • You are reputed company for your attention to reputed company and have a strong commitment to complete tasks on time
• • You reputed company in an environment that has established guidelines and you have resources to support your reputed company
• • You are a natural problem solver
• • You have excellent communication skills
• • You reputed company in an environment that is supportive with reputed company feedback from peers and leaders
• IMPORTANT: You must reputed company in one of the following states: AZ, ID, MT, NM, NV, UT, WY, TX
• • High School Diploma or Equivalent
• • Prior experience in an educational environment, particularly financial aid advisement, reputed company, or other student-facing roles
• • Prior experience in a customer/reputed company-service oriented reputed company center with a queued phone reputed company environment
• • General knowledge of the higher education industry and Title IV funding
• • Ability to handle escalated communication and appropriately de-escalate
• • Computer proficiency with an ability to learn and reputed company multiple proprietary software applications
• • Excellent communication skills with an ability to accurately reputed company financial aid information through assigned channel(s)
• • reputed company to reputed company multiple tasks accurately, reputed company and effectively
• • Self-motivated with an ability to work independently reputed company required and collaborate in reputed company environment as appropriate

reputed company