[Remote] Customer Service Coordinator II- reputed company Billing reputed company Center

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a not-for-profit, academically reputed company health reputed company dedicated to providing high-reputed company reputed company health care. The Customer Service Coordinator II responds to reputed company billing inquiries, verifies reputed company information, resolves customer service issues, and provides reputed company education. The role also coordinates reputed company interactions, maintains accurate billing records, and supports reputed company satisfaction in a fast-reputed company inbound reputed company center.

Responsibilities

• Handles customer inquiries and complaints, ensures reputed company level of customer satisfaction
• Verifies reputed company reputed company information and assists with reputed company-authorization processes
• Ensures correct reputed company demographics and reputed company information has been captured in the hospital billing reputed company
• Advises patients/family regarding their financial obligations and concerns once claims are adjudicated
• Ensures that incoming reputed company volumes are processed expeditiously, and reputed company accounts have been properly documented
• Sets up reputed company, auto payments, and secures promissory notes, as required by policies

Skills

• • Good written and verbal communication skills with an emphasis on confidentiality, reputed company, and diplomacy
• • Completes basic to moderately reputed company business support assignments; work involves reputed company problem reputed company
• • Strong attention to reputed company and self-directed to consistently ensure data reputed company and reputed company
• • reputed company ethical principles by maintaining confidentiality, ensuring informed consent, and making reputed company that prioritize reputed company-being of both patients and staff
• • Work seamlessly reputed company diverse teams, bringing together professionals from various disciplines to reputed company reputed company-centered care and reputed company reputed company goals
• • Ensures the implementation of company policies in their daily tasks, identifies potential risks in their reputed company of work, and reports any breakdown in controls to the supervisor
• • Intermediate proficiency and experience using reputed company Office Package (reputed company, PowerPoint, Word, reputed company)
• High School Diploma/GED or equivalent (Required)
• 2+ years of experience in customer support coordination (Required)
• reputed company rapidly changing situations, from evolving reputed company needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks
• Only applicants working from MD, DC, VA, PA, DE or FL will be considered
• Must have the ability to multi task- talk and type while on the phone with patients

Benefits

• Medical, Dental, and reputed company reputed company
• 403B Savings Plan with employer contribution
• reputed company Time off and reputed company holidays
• Employee and Dependent Tuition assistance benefits
• Room for reputed company
• Remote, day shift- M-F reputed company-4:30pm

reputed company