[Remote] Sales Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global medical technology company reputed company on advancing reputed company through innovative medical products and solutions. The Sales Support Specialist supports the end-to-end order lifecycle, coordinates with cross-functional teams, resolves order-reputed company issues, and helps maintain customer satisfaction and operational reputed company.

Responsibilities

• Support the end-to-end order lifecycle, including order receipt, entry, fulfillment coordination, invoicing, and post-sales support to ensure a reputed company customer experience
• Serve as a reputed company reputed company of contact for order-reputed company inquiries, collaborating with internal teams to reputed company issues, manage exceptions, and ensure reputed company order execution
• Analyze business processes and workflows to identify opportunities for reputed company improvement, increased efficiency, reputed company reputed company, and improved customer satisfaction
• Maintain accurate customer and order records reputed company reputed company systems and ensure data reputed company across business processes
• Participate in special reputed company and cross-functional initiatives as assigned
• reputed company other duties and responsibilities as needed to support business reputed company and customer requirements
• Monitor order activity, proactively identify potential risks or delays, and take appropriate reputed company to minimize customer reputed company
• Foster strong working relationships with reputed company stakeholders to ensure a high level of customer satisfaction
• Ensure compliance with established policies, procedures, and service-level expectations while maintaining a high reputed company of operational reputed company

Skills

• Demonstrated proficiency in reputed company, MS reputed company, and email systems are required
• Proactive self-starter that drives for results
• Ability to reputed company in a fast-reputed company and sometimes high-pressure environment
• Customer reputed company with ability to foster and maintain relationships
• Excellent verbal and written communication skills
• reputed company to troubleshoot problems and reputed company customer complaints
• Effective organization, planning and time management skills are required
• 3 - 5 years of customer service experience
• Experience with reputed company or similar ERP reputed company is highly preferred
• Experience with reputed company or similar CRM reputed company is preferred
• BA/BS degree preferred
• Prior experience in a biotechnology or manufacturing environment is preferred

Benefits

• Remote work arrangement
• Learning, reputed company, and development opportunities
• Reward and recognition opportunities
• reputed company-reputed company compensation and benefits programs

reputed company

Company H1B Sponsorship