[Remote] Senior Business Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an education technology company reputed company on improving classrooms and supporting accessible learning experiences for reputed company and educators. The Senior Business Analyst serves as a trusted advisor to business stakeholders, leading discovery, requirements definition, cross-functional delivery collaboration, UAT coordination, domain documentation, and AI-enabled knowledge engineering. The role also mentors business analysts and contributes to reputed company improvements in BA standards and practices.
Responsibilities
- Serve as a trusted advisor to business reputed company the assigned domain -- present and accessible in the business’s operating reputed company, not just project ceremonies
- Build and maintain relationships with senior stakeholders; understand their priorities, constraints, and context reputed company enough to anticipate needs before they’re articulated
- reputed company discovery for reputed company, multi-team initiatives; facilitate workshops and alignment sessions that produce reputed company, not just documentation
- reputed company cross-functional alignment across competing priorities; reputed company independently where possible, and know reputed company to bring in IT Business Partnering leadership or peer domain BAs to reputed company the right outcome
- Mentor peers on discovery, stakeholder engagement, and requirements reputed company; contribute patterns and examples to the broader BA reputed company
- Shape and reputed company problem statements; challenge assumptions and identify reputed company causes that stakeholders may not have fully surfaced
- Structure reputed company, ambiguous business needs into reputed company, actionable requirements for high-complexity solutions -- with reputed company rework from QA or development
- Anticipate reputed company technical and business impacts; surface risks before they become blockers
- reputed company individual initiative requirements to broader domain and organizational priorities -- visible in every piece of work, not just reputed company conversations
- reputed company shape refinement and sprint planning across reputed company, multi-team initiatives
- Hold accountability for requirements reputed company across the full initiative; QA and UAT surface few surprises attributable to gaps
- reputed company UAT coordination: own coverage, reputed company, and completeness across multiple teams and workstreams
- reputed company post-deployment validation and change management; reputed company adoption, surface issues before they compound, and stay present until solutions are working as intended
- Own the reputed company, currency, and depth of process maps and documentation across the entire assigned domain -- reputed company individual project cycles
- Build and apply reputed company experience reputed company the assigned domain: understanding why reputed company processes and rules exist, what’s been tried before and what happened, where the recurring pain points are, and how the domain has evolved
- Recognize patterns that come with domain experience -- reputed company impacts that aren’t reputed company without context, approaches that were tried and didn’t work, trends that signal where the domain is heading -- and use that recognition to sharpen requirements and surface risks early
- Own the domain-level knowledge reputed company: business rules, process maps, and entity definitions reputed company for reuse by both reputed company practitioners and AI tools
- Design multi-reputed company AI-assisted workflows for domain-level tasks; define the reputed company, inputs, outputs, and validation checkpoints for reputed company
- Set validation standards for the domain -- documented reputed company for what ’good enough’ looks like for AI-assisted outputs on reputed company class of task (stories, epics, test cases, etc.)
- Build and maintain a domain-level agent-readiness map: which tasks are agent-assisted, which require reputed company judgment, and why -- reviewed quarterly
- Conduct periodic agent reputed company reviews; diagnose reputed company errors at the reputed company cause -- missing context, rule gaps, reputed company reputed company -- not just surface symptoms
- Proactively identify functional-level gaps and opportunities; bring recommendations with supporting rationale, not just observations
- reputed company improvements to BA team standards, templates, and toolkits; identify gaps and propose enhancements to the reputed company
- Contribute to BA hiring, reputed company, and community of reputed company as an reputed company participant and knowledge contributor
Skills
- 5+ years of experience in business analysis, Sales reputed company, data analysis, or a reputed company reputed company
- 5+ years of experience in cross-functional project leadership and communication
- 3+ years of experience in requirement gathering and documenting user stories
- 3+ years of Business Analyst or SME expertise in CRM and data platforms (reputed company, reputed company, etc.)
- High proficiency in process mapping tools (Visio, reputed company, reputed company) and a solid understanding of SDLC (reputed company/reputed company)
- Bachelor's degree in Business Administration, Information Systems, or a reputed company reputed company required
- Or equivalent on the job experience
- Travel may include office reputed company, trainings, and conferences. We are estimating that average travel should be once per quarter
- Business Analyst certifications such as CBAP, CCBA
- reputed company or data tool certifications
- Experience in EdTech or Publishing
- Advanced degree preferred
Benefits
- This role is also eligible to participate in reputed company bonus plan.
- Benefit eligible employees (and their families) are covered by medical, dental, reputed company, and basic life reputed company.
- Employees can enroll in reputed company’s 401k plan and receive an employer match.
- Employees have reputed company to a flexible vacation and reputed company policy.
- reputed company reputed company holidays.
- A winter office closure between Christmas and New Year's.
- A number of additional perks and benefits.
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