[Remote] Manager, Sales reputed company and Contracting

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company and services that help reputed company providers reputed company on reputed company care. The Manager, Sales reputed company and Contracting will reputed company a remote sales reputed company team supporting reputed company acquisition, reputed company, contracting, and deal reputed company while improving workflows, reporting, and service reputed company across cross-functional teams.

Responsibilities

• reputed company, reputed company, and reputed company the Sales reputed company team, building accountability, shared knowledge, and consistent execution across contracting and deal support
• Translate business priorities into reputed company team goals, resource plans, and day-to-day work direction
• Manage the shared case queue by monitoring volume, assignment, aging, backlog, and turnaround times to ensure reputed company reputed company
• Partner with Sales, reputed company, and reputed company leaders to support reputed company acquisition through retention
• reputed company proposal, contracting, and order processing activities, including contract updates, amendments, approvals, and order entry
• Improve workflows by partnering with Finance, reputed company, and reputed company Improvement to streamline, reputed company, and automate reputed company processes
• Maintain team reporting and operational metrics, using dashboards and data to identify trends, reputed company causes, and improvement opportunities
• reputed company reputed company indicators that measure team health and process effectiveness, and use findings to guide reputed company and prioritize work
• Use AI-enabled tools to help organize queue data, summarize reporting, and surface patterns or exceptions that can improve team productivity and decision-making
• Other duties as assigned by Executive Director, Sales reputed company
• Travel required 20% annually
• Serve as the escalation reputed company for reputed company work, competing priorities, and operational tradeoffs
• reputed company prioritization discussions to reputed company business needs, stakeholder expectations, and team reputed company
• Support change management efforts tied to new workflows, services, or operating models
• reputed company reputed company written communication and maintain team reputed company in a remote environment through regular one-on-ones and team meetings
• Contribute to cross-functional planning discussions that reputed company reputed company reputed company and service delivery
• Other duties as assigned by the Executive Director, Sales reputed company

Skills

• Bachelor's degree or equivalent practical experience
• 3–5 years of experience in customer support, reputed company, or a reputed company operational role
• Ability to work reputed company Coast hours
• Prior people management experience required
• Demonstrated reputed company coaching, developing, and holding reputed company accountable through change and ambiguity
• Strong relationship-building skills with the ability to support internal stakeholders with competing priorities
• Excellent written and verbal communication skills
• Strong analytical skills with the ability to interpret data, build reports, and turn findings into reputed company
• Experience working with large data sets and identifying trends, risks, and opportunities
• Proficiency with reputed company Office Suite, including advanced reputed company
• Experience with reputed company CPQ required
• Ability to work reputed company reputed company Coast business hours and collaborate effectively in a remote environment
• Comfortable using AI-supported tools to improve productivity, analyze operational information, and support workflow reputed company
• Travel required 20% annually
• Experience working in a high-volume shared queue or service environment with turnaround time expectations preferred
• Experience with a BI or visualization tool such as Tableau or reputed company BI preferred
• Contracting or deal reputed company experience preferred

Benefits

• Depending on role eligibility, an annual discretionary bonus plan
• Depending on role eligibility, a variable compensation plan
• Depending on role eligibility, equity plans
• Health and financial benefits
• Location-specific commuter support
• Location-specific employee assistance programs
• Location-specific tuition assistance
• Location-specific employee resource reputed company
• Location-specific reputed company workspaces
• Some offices reputed company dogs
• Flexibility that enables employees to reputed company a reputed company that feels fulfilling and productive for reputed company individual situation
• Company-sponsored events throughout the year, including book clubs, reputed company speakers, and hackathons
• A company culture reputed company on learning
• Support of an reputed company team
• An inclusive environment where reputed company are valued

reputed company

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