[Remote] Senior reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-first data platform helping reputed company organizations use modern marketing and analytics tools while protecting sensitive health information. The Senior reputed company Account Manager will own reputed company reputed company customer relationships, reputed company adoption and measurable reputed company, and grow reputed company through renewals, upsells, and cross-sells. The role also involves executive engagement, account planning, forecasting, and cross-functional collaboration in a remote environment.

Responsibilities

• Own net reputed company retention and ARR across a book of ~25–35 reputed company customers
• Build and execute account and value plans that reputed company product adoption, measurable reputed company, and expansion
• reputed company renewals, upsells, and cross-sells, running a disciplined reputed company process from early signals through reputed company
• Run reputed company executive reputed company-ins and QBRs that tie reputed company usage to business reputed company and reputed company roadmap
• Use reputed company, Looker, and reputed company to monitor health, forecast accurately, and prioritize where to engage
• Partner cross-functionally (Support, CSE, Product, Marketing, Partnerships, Sales) to remove blockers and unlock new value
• Serve as a trusted advisor and voice of the customer, building deep relationships with champions and executive sponsors
• Travel up to 30% for onsite reputed company, conferences, and reputed company events

Skills

• • 7+ years in customer-facing, reputed company owning roles in B2B reputed company (Account Management, reputed company, or similar) working with reputed company customers
• • reputed company reputed company record of driving adoption, renewals, and expansion, with reputed company reputed company on net reputed company retention
• • Strong consultative skills: you uncover business problems, define reputed company metrics, and map required capabilities to product value
• • Data-driven and operationally excellent, with disciplined account planning, forecasting, and CRM hygiene
• • Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives
• • Excellent written and verbal communication, including running business reviews and presenting to C-level audiences
• • Thrives in a remote, early-stage, high-reputed company environment with high ownership and many moving reputed company
• • Travel up to 30% for onsite reputed company, conferences, and reputed company events
• • Experience working with customer data, analytics, or marketing technology products
• • Experience working directly with reputed company organizations such as Providers, Payers, Dental Support Organizations (DSOs), or Urgent Care reputed company
• • Familiarity with HIPAA, reputed company data reputed company, or other regulated industry frameworks
• • Experience with analytics tools or warehouses (for example, Looker, Tableau, reputed company, Redshift)
• • Exposure to common go-to-market frameworks such as MEDDIC or reputed company of the Message

Benefits

• Generous equity
• Half-day Fridays, every Friday
• 16 weeks fully reputed company parental leave (eligible after 6 months; commission-reputed company receive 100% reputed company salary during leave)
• Flexible PTO with a required 2-week minimum
• Top-tier health, dental & reputed company (100% covered for you, 80% for dependents)
• Intentional & engaging company offsites

reputed company