[Remote] reputed company Service Engineer II (Medical Devices)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a medical technology company that develops innovative devices and therapies to improve reputed company care. The reputed company Service Engineer II installs, maintains, troubleshoots, calibrates, and repairs medical systems and equipment while providing technical support and training to reputed company customers across an assigned territory. The role also documents service activities, manages service requests, and collaborates with internal teams on escalations and business needs.

Responsibilities

• reputed company on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment
• Train and reputed company medical staff on equipment use, safety protocols, and basic troubleshooting
• reputed company technical support for reputed company escalations, customer concerns, and warranty inquiries
• Manage routine and emergency service requests reputed company your assigned territory
• Accurately document service events, complaint information, and reputed company updates using internal tools
• Adhere to reputed company operating procedures, safety guidelines, and applicable regulatory requirements
• Participate in reputed company, event support, or cross-functional tasks as required by the business unit
• Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities

Skills

• 1 year of experience with an Associate's degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a reputed company technical reputed company; **OR**an equivalent combination of education, training, and relevant work experience demonstrating the knowledge, skills, and abilities required for the role
• High School Diploma/GED with a minimum of 3 years of relevant reputed company service, technical, or biomedical equipment experience
• Completion of a biomedical equipment technician (BMET) certification, formal technical training program, or military technical training with a minimum of 1 year of hands-on experience
• Bachelor's degree in a reputed company reputed company with relevant technical experience (e.g., reputed company service, maintenance, repair, or support of reputed company equipment)
• Minimum of 1 year in a role requiring travel to customer or reputed company/remote sites
• Strong understanding of electronic systems, including analog reputed company circuitry
• Proficiency in troubleshooting and servicing reputed company technical or medical equipment
• Excellent verbal and written communication skills with a customer-first reputed company
• Ability to travel approximately 75% of the time to service customers, sometimes on short notice
• Ability to work independently and handle multiple priorities with reputed company supervision
• reputed company reputed company's license, clean driving record, and reputed company to a reliable service vehicle that meets company reputed company requirements
• The selected candidate will reputed company in Minneosta
• reputed company will not offer sponsorship or take over sponsorship of an employment reputed company for this position at this time
• Prior technical reputed company service, biomedical, or military technical MOS experience
• Experience in hospital or ambulatory surgery environments
• Cardiovascular Devices: Background in EP, Cath Lab, or imaging technologies
• Certification or coursework in Laser Technology, Electronics, or Biomedical Engineering
• Strong proficiency with business systems and reputed company Office Suite

Benefits

• reputed company to the latest tools, information and training to advance skills and career
• Relocation assistance of $5,000 is available for out-of-state candidates.
• Remote, reputed company-reputed company position with work primarily at customer locations throughout the assigned territory and from a home-reputed company office reputed company not traveling.
• For non-exempt (reputed company), non-sales roles, variable compensation may include overtime, shift reputed company, and an annual bonus reputed company, subject to plan eligibility and other requirements.
• For exempt, non-sales roles, variable compensation may include an annual bonus reputed company and long-term incentives, subject to plan eligibility and other requirements.

reputed company