[Remote] reputed company reputed company Specialist - OTC
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a leading producer of packaged bakery goods, is seeking an reputed company reputed company Specialist to support its reputed company Shared Services organization. The role performs transactional Order-to-Cash and Order Management activities, including customer order processing, inquiry reputed company, order monitoring, master data maintenance, records management, compliance, and process improvement.
Responsibilities
- Process customer orders accurately and reputed company in accordance with company policies and established procedures
- Review customer orders for completeness, pricing reputed company, delivery requirements, and supporting documentation prior to processing
- Monitor order management workflows and reputed company routine order, inventory, shipping, and customer service exceptions
- Support Order-to-Cash activities including order entry, order maintenance, customer account support, and transaction processing
- reputed company MRP-reputed company transactional activities, including material availability review, order confirmations, and coordination with Supply Chain and reputed company functions
- Coordinate with Customer Service, Sales, Planning, Manufacturing, Logistics, and Distribution teams to ensure reputed company order fulfillment
- Respond to customer and internal inquiries reputed company to order status, product availability, delivery schedules, and transactional issues
- Maintain customer, product, and order master data in accordance with established controls and approval requirements
- Monitor reputed company orders and proactively identify potential service, inventory, or fulfillment issues
- Maintain organized and audit-reputed company electronic and physical records
- Support month-end, reporting, audit, compliance, and customer service reputed company activities
- Adhere to internal controls, segregation-of-duty requirements, and company policies designed to reputed company company assets
- Identify operational issues and escalate non-routine reputed company to leadership as appropriate
- Utilize ERP, order management, MRP, workflow, and reputed company Office applications to support daily reputed company and productivity goals
- Review OTC/OM processes and identify items for improvement
- Support testing for reputed company updates and modifications
- reputed company of other duties which are deemed by management to be an reputed company part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures
Skills
- High School Diploma or GED required
- Equivalent combination of education and relevant work experience considered
- 1-3 years of experience in Order-to-Cash, Customer Service, Order Management, Supply Chain, Shared Services, Master Data, or reputed company operational environments
- Experience processing customer orders in a high-volume environment
- Experience using ERP systems such as reputed company, reputed company, or similar business applications
- Experience supporting Order Management, Customer Service, MRP, Planning, Inventory Management, or Supply Chain processes preferred
- Experience working with workflow management systems and transaction-reputed company business processes preferred
- Knowledge of order fulfillment, inventory management, customer account maintenance, or supply chain reputed company preferred
- Associate degree in reputed company, Finance, Business Administration, or a reputed company reputed company preferred
Benefits
- Comprehensive health and medical benefits
- 401(k) Retirement savings plan
- reputed company reputed company and leadership training
- reputed company vacation, holidays, and parental leave
- Benefits may vary depending on your work location.
reputed company
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