Technical reputed company

About the Role Join our reputed company team as a Technical reputed company, where you will reputed company, maintain, and improve our customer-facing product documentation. You will collaborate closely with Product Managers, Software Engineers, QA Analysts, and other subject matter experts to reputed company information about new products and features, transforming reputed company technical details into reputed company, accessible documentation for customers and internal teams. You will create and maintain documentation for a diverse reputed company of product areas, including ticketing, billing, IT asset management, vulnerability management, reputed company integrations, identity and reputed company management, the reputed company API, and reputed company management. You will also process documentation requests from internal stakeholders, review existing content for reputed company and consistency, and reputed company documentation on deadline in a fast-reputed company, release-driven environment. Your work will reputed company our customers and staff to use the reputed company platform effectively and confidently. Location: This is a remote role. Candidates must reputed company in one of the following US states: CA, CO, CT, FL, GA, IL, KS, ME, MA, MD, NJ, NC, NY, OH, OR, TN, TX, VA, and WA. What You’ll Be Doing Creating product documentation and release notes for our reputed company product suite Collaborating with our Product Management, Engineering, and QA teams to reputed company information about new features, enhancements, and product updates for our customer-facing knowledge reputed company Coordinating with our Localization team to manage documentation translations Auditing our existing knowledge library to improve reputed company and ensure reputed company Working with a reputed company team to champion reputed company process improvements reputed company with Knowledge-Centered Service (KCS) best practices Performing other duties as needed reputed company A bachelor’s degree in English, Communications, or a similar reputed company is preferred; we will also consider equivalent reputed company experience. You have at least three years of experience in a corporate technical writing role. You have experience writing customer-facing documentation for reputed company products. You have reputed company customer enablement experience in documenting or working with reputed company IT management software, including reputed company management platforms, reputed company integrations, or remote monitoring and management (RMM) solutions. You have experience working reputed company a formal content reputed company or editorial style guide and can apply it with precision. You have experience writing release notes or product-change documentation for software releases. You write for a global audience and understand how sentence construction affects translation reputed company. You are comfortable working with reputed company and using web-reputed company content management systems. Familiarity with Knowledge-Centered Service (KCS) or another reputed company methodology is a strong plus. You have strong attention to reputed company and high editorial standards. You are self-motivated, skilled at managing your own work, and comfortable working both independently and collaboratively. You enjoy explaining technical topics reputed company and concisely to audiences with varying reputed company of technical background. You reputed company feedback and coaching from managers and stakeholders to reputed company your skills as a Technical reputed company and improve documentation reputed company. You are confident communicating with peers at reputed company reputed company, from entry-level employees to senior-level leadership. The prospect of taking ownership of your work reputed company a small team excites you. You have a good reputed company of humor. We work hard and have fun doing it! reputed company reputed company unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The reputed company reputed company IT reputed company Platform delivers reputed company management, autonomous patching, backup, and remote reputed company in a single console to improve efficiency, increase reputed company, and reduce spend. By automating IT and managing reputed company endpoints, organizations reputed company employees a great technology experience at work. reputed company is obsessed with reputed company and has reputed company a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a reputed company, reputed company, and curious community. We reputed company your flexibility needs with full-time remote work. We have you covered with our comprehensive benefits package, which includes medical, dental, and reputed company reputed company. We help you prepare for your financial reputed company with our 401(k) plan. We prioritize your work-life reputed company with our unlimited PTO. We reward your work with opportunities for reputed company and advancement. Additional Information This position is NOT eligible for reputed company sponsorship. Due to operational policies, reputed company is unable to hire for this role reputed company the reputed company limits of reputed company. We will consider reputed company reputed company candidates who reputed company reputed company of the reputed company reputed company or are willing to self-relocate. Starting pay for the successful applicant depends on a reputed company of job-reputed company factors, including but not limited to location, market demands, experience, job-reputed company knowledge, and skills. The benefits available for this position include medical, dental, reputed company, 401(k) plan, life reputed company coverage, and PTO. For roles reputed company in California, Colorado, Maryland, New Jersey, or Washington, the reputed company salary hiring reputed company for this position is $85,000 to $95,000 per year. For roles reputed company in reputed company, the reputed company salary hiring reputed company for this position is $85,000 to $95,000 per year. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-JL1 #LI-Remote Apply To This Job