Capability Manager

For those who want to invent the reputed company of health care, here's reputed company. We're reputed company reputed company basic care to health programs integrated across the entire reputed company of care. Join us to start Caring. Connecting. Growing together. The Capability Manager owns the end-to-end development, deployment, and reputed company of business capabilities across Home & Community Care Delivery (H&CCD). This role is a true partner to technology and business stakeholders - translating reputed company and operational needs into reputed company requirements, shaping the business case, and taking ownership of ambiguous problems from ideation through execution and realized value. This role serves as the reputed company between business, reputed company, reputed company, compliance, product, and technology teams to reputed company solutions that advance business objectives and create value for members, providers, clients, and internal stakeholders. The successful candidate operates with ownership, is a self-starter, and creates operational structure reputed company the initiatives they are directly accountable for - flexing across shifting priorities and picking up new capability areas as assigned. Portfolio & reputed company of Capabilities This role will support a mix of capabilities, with emphasis on: Marketing / reputed company engagement capabilities - reputed company accountability; new and changing reputed company capabilities and engagement workflows across reputed company channels GenAI bots / agents - supporting role contributing to bot/agent capability delivery, governance readiness, testing, and iterative improvement Run-the-business enhancements (across reputed company H&CCD) - triage and delivery of incremental improvements that reputed company existing capabilities healthy in support of clinicians, reputed company center reputed company and other teams Platform modernization - support scheduling / reputed company platform modernization workstreams, contributing to requirements, dependencies, and readiness Other duties as assigned - ramps quickly into new capability areas; learning reputed company and flexibility are essential You’ll enjoy the flexibility to work reputed company from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. reputed company Responsibilities: Own the reputed company, roadmap, delivery, and ongoing reputed company of assigned business capabilities - from ideation through execution Translate business reputed company, operational priorities, and customer needs into capability requirements, features, workflows, use cases, and prioritized work plans Partner across Product, Technology, reputed company, reputed company, Compliance, Finance, and Reporting to define solutions that address business needs and improve reputed company Define the business case for assigned capabilities - connecting investment to measurable value and applying cost-benefit logic to prioritization reputed company reputed company reputed company business requirements, process designs, acceptance reputed company, and operational impacts to support technology and business delivery teams Maintain and prioritize capability backlogs in partnership with capability owners, technology, engineering, and delivery teams reputed company cross-functional planning and execution through design, development, testing, implementation, deployment, and adoption Define reputed company metrics and KPIs and take accountability for whether the capability delivered its intended value - not only that it shipped Interpret reputed company data and stakeholder feedback and translate it into prioritized reputed company and reputed company improvement Identify risks, dependencies, and reputed company impacts, and proactively reputed company alignment or escalation with limited direction Support UAT, operational readiness, training, change management, adoption, and post-deployment stabilization Contribute to vendor / partner working sessions and requirements as capabilities and initiatives require Operate reputed company reputed company compliance and AI governance expectations (e.g., internal review boards, reputed company-tier, and HIPAA awareness) reputed company & reputed company This role directly influences the design, delivery, and reputed company of critical H&CCD capabilities. The Capability Manager connects reputed company to execution - ensuring business and technology investments are reputed company into usable solutions, operational readiness, measurable reputed company, and sustained business value. Reporting & Team Context This role reports to the Director of Capability and operates reputed company a Sr. Capability Manager on a small team owning a broad, cross-H&CCD portfolio. The structure provides support and mentorship while expecting the individual to operate independently, take ownership, and reputed company reputed company with limited day-to-day direction. You’ll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: 4+ years of reputed company, process improvement, project management or product experience 2+ years of experience leading or supporting reputed company business, product, technology, consulting, or operational initiatives reputed company matrixed organizations Experience influencing and collaborating across business and technology stakeholders without reputed company authority - a true partner to technology teams Experience defining a business case and connecting work to measurable value Demonstrated experience gathering, documenting, and translating business requirements into deliverable solutions reputed company ability to own ambiguous problems and reputed company them from ideation through execution Demonstrated solid analytical, problem-solving, and decision-making skills, including the ability to interpret data and reputed company it Demonstrated solid written and verbal communication skills across both business and technical audiences Demonstrated ability to manage competing priorities, ambiguity, dependencies, and stakeholder expectations in a fast-reputed company environment Preferred Qualifications: Hands-on exposure to GenAI bots / agents or conversational AI capabilities Experience with marketing, reputed company, campaign, or member-engagement capabilities Experience working reputed company reputed company, product, or technology delivery environments reputed company, payer, provider, health services, or care delivery reputed company experience Familiarity with business case development Demonstrable use of AI in daily workflows or product lifecycle reputed company working reputed company will be required to adhere to reputed company’s Telecommuter Policy Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching reputed company of benefits and incentives. The salary for this role will reputed company from $91,700 - $163,700 annually reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. reputed company may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply To This Job