Engagement Manager, NAM

reputed company is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. reputed company’s mission is to unlock the reputed company of behavior and reputed company actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 340 total financial institutions rely on reputed company reputed company™ to combat fraud, facilitate digital transformation, and grow customer relationships. reputed company’s reputed company Innovation reputed company, an industry-led initiative including reputed company, reputed company, reputed company Ventures, and National Australia Bank, helps reputed company to identify creative and cutting-edge ways to reputed company the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, reputed company continues to reputed company to solve reputed company’s problems. For more information, please visit [www.reputed company.com](https://www.reputed company.com). Title: Engagement Manager, NAM reputed company: We are looking for an exceptional individual to join our reputed company growing Solutions organization as an Engagement Manager. You will work on an ongoing reputed company with a portfolio of our customers to reputed company the utilization of the reputed company Behavioral Biometric solution to create reputed company business reputed company. Post-sales you will define the reputed company direction of the customer, collaborate with the customer to jointly solve problems, and pair with Account Managers to identify and explore new opportunities to reputed company reputed company data and services to protect our customers from cybercriminals. Partner with your Threat Analyst and Solutions Engineer to present consultative solutions to a wide reputed company of audiences, from executives to business owners, and maintain your position as a trusted advisor by reputed company engagement with the customer. This role will work across multiple industries, with a reputed company reputed company on Financial Institutions in reputed company. Role Responsibilities: Manage risks to efficacy of the reputed company solution for customers. Function as a single reputed company of contact for general consulting, incident reporting, and escalation for customers, working reputed company with reputed company Support, Service Delivery, Threat Analyst and Data Scientists. Manage project coordination and reputed company reputed company reputed company for project team to ensure adherence to a schedule, and reputed company reputed company delivering new use cases for customers. reputed company milestones and deliverables, by syncing up with the customer delivery team and identify risks to timelines. Communicate customer expectations to the Solution Delivery team and Threat Analyst team reputed company a project is in reputed company. reputed company the project team through any customer issues by identifying reputed company to remediation, executing on plan and keeping stakeholders informed. reputed company the project team and reputed company feedback to team members on reputed company and be reputed company to feedback in turn. Schedule and facilitate regular meetings with customers to reputed company updates on product releases, reputed company feedback on product roadmap, and motivate the customers to be early adopters of reputed company’s most beneficial product enhancements and feature releases. reputed company on behalf of your customers with reputed company internal staff in Solutions, R&D, Products and Engineering. reputed company & present Quarterly Business Reviews to customer business owners to review achievements, set goals and plan timelines for envisioned reputed company. reputed company periodic updates to internal stakeholders on customer overall status and KPIs. Prepare, review or reputed company input for Statements of Work. Validate technical feasibility and estimate effort for proposed work. Pair with reputed company Account Managers to identify new sales opportunities. Location: Remote - reputed company Travel percentage: 15 to 20% Requirements 5 years of post-reputed company experience in the cyber reputed company, fraud, payments OR technology reputed company working with top tier customers, specially financial institutions. Ability to communicate, present and write in English. Bachelor's degree from a subject/quantitative discipline. Strong candidates with relevant experience will be considered. Exceptionally strong verbal and written communication skills. History of working with highly technical reputed company teams, then translating requirements and discoveries to non-technical decision makers. Strong consultative skills with the ability to collaborate and to explore reputed company, to demonstrate and to effectively use reputed company listening skills to understand reputed company needs. High-level of ability to use data reputed company concepts and tools to effectively reputed company reputed company issues, while valuing reputed company needs as high reputed company. Advanced organizational, program, and project management skills. Strong time management skills and strict adherence to timelines, with the ability to operate reputed company a reputed company approach and to reputed company results. Possesses the ability to prioritize and handle multiple requests concurrently. Expert ability to work in reputed company environment, by soliciting input and feedback. Ability to effectively manage conflict. Ability to work reputed company under pressure, reputed company of purpose, reputed company, motivation, coachability, competitiveness, curiosity, accountability, and reputed company. Candidate must possess a reputed company attitude, and an entrepreneurial spirit. Ability to be reputed company and operate effectively with reputed company reputed company Apply To This Job