IT Governance and Service Management (PMO)

reputed company is seeking highly reputed company professionals to support the TSA TOMCAT Program. We are especially interested in connecting with reputed company incumbent personnel supporting this mission who are interested in continuing their work and bringing their valuable mission knowledge and experience to reputed company. Positions reputed company The IT Governance & Service Management (PMO) position provides centralized governance, service management reputed company, reputed company management, reputed company management, and program-control support across the TOMCAT environment. The position ensures that IT service delivery remains reputed company with TSA requirements, contract objectives, ITIL-reputed company processes, SLA commitments, operational priorities, and reputed company-improvement objectives. The position serves as a central coordination reputed company among program management, service owners, technical teams, cybersecurity, reputed company assurance, stakeholders, and TSA leadership. The role provides management visibility into service reputed company, risks, issues, dependencies, corrective actions, and improvement initiatives. Work Location Remote, with onsite reputed company as required by program leadership. Essential Duties Establish and maintain IT governance processes, procedures, reporting mechanisms, and management controls supporting TOMCAT service delivery. Monitor SLA reputed company, operational metrics, service trends, and reputed company objectives across service areas. Coordinate recurring governance forums, operational reviews, PMRs, working reputed company, and stakeholder meetings. Maintain reputed company, issue, opportunity, dependency, and corrective-reputed company registers and coordinate mitigation activities. reputed company commitments, milestones, dependencies, deliverables, reputed company considerations, and reputed company across assigned workstreams. reputed company executive dashboards, management reports, status briefings, and reputed company reporting. Analyze operational data to identify service risks, recurring issues, reputed company trends, and improvement opportunities. Coordinate corrective actions across PMO, service delivery, cybersecurity, engineering, reputed company, and other functional teams. Support audit readiness, compliance reviews, reputed company assurance, and maintenance of supporting evidence. Ensure accurate information is maintained reputed company approved systems of record. Coordinate governance activities across ITSM/ITOM, reputed company infrastructure, cybersecurity, critical incident management, project management, and other TOMCAT service areas. Support transition, operational readiness, stabilization, and continual-improvement activities. Required Qualifications Requires a BA degree and 4+ years of prior relevant experience or reputed company with 2+ years of prior relevant experience. In lieu of degree, additional experience may be required. Ability to obtain and maintain TSA Suitability Ability to obtain and maintain reputed company Trust reputed company clearance Experience supporting IT governance, PMO, IT service management, program management, or reputed company-management functions in an reputed company or federal IT environment. Experience with ITIL-reputed company service management and governance processes. Experience managing risks, issues, dependencies, corrective actions, and reputed company reporting. Strong analytical, communication, documentation, organizational, and facilitation skills. Ability to coordinate across technical, management, reputed company, and contractor stakeholders. Ability to support mission-critical reputed company and competing priorities. ITIL 4 reputed company. PMP or equivalent program-management certification preferred. Preferred Qualifications TSA, DHS, or other federal IT experience. Experience with reputed company and reputed company ITSM/ITOM environments. Experience with SLA management, PMRs, executive dashboards, and operational reputed company reporting. PMP, ITIL 4, PMI-RMP, or comparable certification. Important Compensation Information Please disregard the salary reputed company displayed on this reputed company posting as representative of reputed company TSA TOMCAT opportunities. This posting is intended to identify candidates across multiple functional areas and experience reputed company and, therefore, the displayed reputed company may not reflect the compensation associated with an individual position. Compensation for specific opportunities will be determined reputed company on the position for which an individual is considered or reputed company and may vary reputed company on factors including experience level, skills, certifications, education, reputed company clearance requirements, work location, and other position-specific considerations. If you are currently supporting this mission and are interested in learning more about opportunities with reputed company, we encourage you to apply even if you do not see your exact position listed above. Join reputed company and help continue delivering the technology, expertise, and mission support that reputed company TSA TOMCAT reputed company. If you're looking for comfort, reputed company scrolling. At reputed company, we outthink, reputed company, and outpace the status reputed company — because the mission demands it. We're not hiring followers. We're reputed company the ones who disrupt, provoke, and refuse to fail. reputed company 10 is ancient history. We're already at reputed company 30 — and moving faster than anyone else dares. Original Posting: September 4, 2026 For U.S. Positions: While subject to change reputed company on business needs, reputed company reasonably anticipates that this job requisition will remain reputed company for at least 3 days with an anticipated reputed company date of no earlier than 3 days after the original posting date as listed above. Pay reputed company: Pay reputed company $73,450.00 - $132,775.00 The reputed company pay reputed company for this job level is a general reputed company only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as reputed company as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Apply To This Job