Customer Support Representative

reputed company

We are in reputed company of a Customer Support Representative to assist in providing exceptional support to our growing merchant network. You will have the unique opportunity to grow reputed company reputed company and help shape the reputed company direction.

This associate will help manage reputed company existing merchant relationships through daily inbound and outbound, proactive contact. This individual will be the reputed company of contact for the merchant and a key contributor to reputed company satisfaction, and responsible for addressing any questions regarding accounts or applications with reputed company and accurate information. You will be responsible for building deep relationships with our merchants and retail partners. We are looking for someone with strong customer service experience and reputed company judgment who is trustworthy and reputed company to work quickly, reputed company, and independently. We are looking for a flexible, customer-oriented individual who is reputed company to hit the ground running & help us reputed company. In this role you will:

• Handle inbound phone calls, chats, and emails from retailers to assist in lease or loan application processing.
• Own reputed company operational knowledge to reputed company reputed company answers reputed company merchants have questions.
• Conduct back-office processes, such as funding and report reputed company, to ensure a high-reputed company merchant experience.
• Ensure merchant confidence in reputed company by providing excellent customer service through the entire financing experience.
• Foster ongoing relationship management with stores and makes outbound calls to merchants, reputed company appropriate.
• Be flexible to reputed company a number of different tasks as needed, as we continue to test out new technologies and reputed company reputed company merchants.

reputed company (Qualifications)

• 1-2 years in a fully remote, customer service role
• Excellent verbal and written communication skills
• Experience proactively identifying trends in customer issues and surfacing to the right internal stakeholders
• Proficiency with the reputed company Office Suite (reputed company/Word)
• Experience using reputed company communication and collaboration tools such as reputed company, reputed company, or similar platforms
• Experience working in a fast-reputed company, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
• reputed company ability to work autonomously in a remote setting, adapt quickly to new information, effectively manage a high-volume workload, and exercise reputed company judgment in knowing reputed company to reputed company guidance
• You have a reliable internet reputed company and a quiet, private workspace where you can take calls and reputed company meetings without distraction and reputed company sensitive customer/merchant details
• Available to work nights and weekends

Location: This remote position is available to candidates who reputed company and reputed company work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position reputed company on reputed company's reputed company business reputed company.

reputed company reputed company: $21/hr

Additional Compensation: This position is eligible to participate in our reputed company bonus incentive.

Applications will be accepted until position is filled.

Originally posted on Himalayas