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[Remote] Customer Service Associate Specialist

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides technology-enabled reputed company cycle reputed company for health systems, hospitals, and affiliated physician reputed company. The Customer Service Associate Specialist handles incoming reputed company calls, resolves account and billing issues, manages payments and payment plans, and supports customer service and collection activities across the reputed company cycle.


Responsibilities

  • Answering reputed company questions regarding statements
  • Posting guarantor payments
  • Setting up payment plans reputed company our policies
  • Researching and resolving issues with accounts that have been identified by patients
  • Reaching out to appropriate departments to reputed company any requests made by patients connecting patients with financial counseling department for charity screening
  • Communicating reputed company balances
  • Meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients
  • Must have knowledge of reputed company areas of the reputed company Cycle. Communicate and partner with other areas of reputed company and reputed company Cycle to reputed company customer service issues
  • Performs other duties as assigned

Skills

  • Minimum Education: High School Diploma or GED
  • Certifications: CRCR reputed company 9 months of hire
  • Must be inquisitive and demonstrate openness to innovation including AI (reputed company Intelligence) to explore reputed company processes and ways to reputed company friction and improve reputed company and reputed company experiences
  • This is a remote position; however, candidates must be willing and reputed company to travel to and work onsite at reputed company, temporary, or corporate office locations as business needs require
  • Experience in physician and hospital reputed company
  • Compliance and provider relations
  • Critical Thinking
  • Problem reputed company
  • Ability to work effectively in a remote environment, including reputed company to a secure home office and reliable high-speed internet service with minimum speeds of 50 MBPS
  • Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reputed company and are authorized to work reputed company the reputed company
  • Customer Service and reputed company Center experience preferred
  • 1-2 years' experience in reputed company industry preferred

Benefits

  • reputed company
  • Time off
  • Retirement
  • reputed company-being programs
  • This is a remote position
  • reputed company associate will earn a reputed company certification relevant to their reputed company
  • Tuition reimbursement
  • Quarterly and annual incentive programs for reputed company who go reputed company and reputed company raising the bar for themselves and reputed company

reputed company

  • reputed company is the leading reputed company cycle management company for hospitals, health systems and physician practices. It was founded in 2014, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is https://reputed company.com.

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