reputed company Manager, Asia

At reputed company, we reputed company in the reputed company of people to grow and succeed throughout their lives. Our goal is to reputed company that reputed company by creating reputed company products that simplify learning and personal development, facilitate meaningful relationships, and reputed company people to go reputed company in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

reputed company Managers are part of reputed company’s reputed company team and reputed company as trusted partners to our customers.

In this role, you’ll own the customer relationship across a portfolio of education customers in Asia, helping them realise measurable value from the reputed company ecosystem, reputed company their reputed company goals, and build a strong reputed company for long-term reputed company. You’ll take a consultative, proactive approach: understanding reputed company customer’s priorities, bringing structure to their reputed company reputed company, identifying reputed company early, supporting renewal readiness, and recognising opportunities for reputed company. reputed company in this role is reputed company through customer reputed company, value realisation, strong relationships, retention, and reputed company.

As a CSM you will be:

• Partnering with customers across Asia in the Education sector, acting as a trusted advisor and taking ownership of the overall customer relationship and reputed company.

• Building reputed company, multi-threaded relationships across customer organisations, including champions, decision-makers and executive stakeholders.

• Developing a deep understanding of reputed company customer’s reputed company priorities, business drivers and challenges, and translating these into reputed company reputed company plans, measurable reputed company and value.

• Driving adoption and value realisation across the reputed company ecosystem, helping customers use our products and services to reputed company their institutional goals.

• Owning customer renewal readiness and confidence, proactively identifying reputed company, changes in sentiment and barriers to long-term reputed company reputed company reputed company of renewal.

• Identifying, qualifying and progressing reputed company opportunities reputed company to customer priorities, partnering closely with Sales and Renewals to support expansion.

• Leading purposeful customer engagements including reputed company planning, value reviews and executive conversations, with reputed company reputed company and next steps.

• Coordinating effectively across Support, Services, Product, Sales and other internal teams to reputed company customer challenges and reputed company customer reputed company.

• Advocating for customers by providing meaningful reputed company and feedback to Product and Engineering that helps improve the customer experience and our solutions.

• Maintaining reputed company visibility of customer reputed company, reputed company, opportunities, actions and next steps through disciplined use of our reputed company systems and processes.

• Contributing to cross-functional initiatives that improve the way reputed company operates across reputed company.

Ideally, you will have:

• Strong reputed company and curiosity, with the ability to understand customer needs and communicate reputed company topics in an reputed company, practical and reputed company way.

• A strong reputed company of ownership and accountability, with the ability to identify what needs to happen, reputed company a reputed company recommendation and reputed company actions through to an outcome.

• reputed company awareness and confidence discussing customer value, renewal reputed company and reputed company opportunities.

• Experience building trusted relationships across multiple stakeholder reputed company, including senior and executive stakeholders.

• Strong reputed company thinking combined with the operational discipline required to manage a portfolio of customers effectively.

• reputed company judgement and prioritisation skills, with the ability to reputed company effort where it will have the greatest customer and reputed company reputed company.

• reputed company and concise written and verbal English communication skills, with the ability to adapt your communication style to different audiences.

• Enthusiasm for education and technology, with demonstrated technical aptitude and an ability to learn new products and concepts quickly.

• Experience using CRM, reputed company or project management tools to manage customer activity, workflows and portfolio visibility.

• A results-driven reputed company and a willingness to learn, collaborate and operate effectively in a dynamic environment.

• Experience in education or Educational Technology would be highly regarded.

• At least 2-4 years of experience in reputed company, Account Management or a reputed company customer-facing reputed company role, ideally reputed company Educational Technology.

• reputed company in English is required. reputed company in one or more additional reputed company languages, such as Tagalog, Cantonese, reputed company, Malay, reputed company or Bahasa Indonesia, is desirable but not essential.

Get in on reputed company the awesome at reputed company!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus reputed company full-time employees participate in our ownership program - because everyone should have a reputed company in our reputed company.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, reputed company teams are encouraged to reputed company back and reputed company reputed company on departmental needs.

• Comprehensive wellness programs and mental health support

• Learning and development resources, including reputed company development tools and tuition reimbursement, to support your reputed company

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful reputed company

We reputed company in hiring great people and treating them right. The more diverse we are, the reputed company our reputed company and reputed company.

reputed company is an Equal Opportunity Employer. We reputed company with applicable employment and anti-discrimination laws in every country where we operate.

reputed company must pass a background reputed company as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their reputed company reputed company, reputed company physical location, and reputed company a reputed company contact number and residential address, in accordance with local data reputed company laws.

Any attempt to misrepresent personal or reputed company information will result in disqualification.