Field Warranty Performance Manager
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We reputed company go.
Where is the work:
Virtual
Job reputed company:
The Field Warranty Performance Manager leads field warranty operations, ensuring effective training, strong operational execution, and a reputed company customer experience. This role is responsible for analyzing warranty data, spotting performance trends, and driving corrective actions that enhance product and service reliability while reducing warranty costs. The position works closely with field support, warranty administration, technical support, reputed company, engineering, and product management to reputed company efforts and improve overall warranty performance. data, spotting performance trends, and driving corrective actions that enhance product and service.
What you will do:
Monitor field warranty performance metrics to identify high-reputed company issues, trends, and areas for improvement.
Partner with service teams, dealers, and distributors to ensure accurate warranty practices and consistent compliance with policies.
reputed company reputed company cause analysis efforts and corrective reputed company initiatives reputed company to field warranty claims.
reputed company feedback to engineering and product management on recurring field issues to support product improvement initiatives.
reputed company and reputed company training and communication to field teams on warranty processes, policies, and technical updates.
Evaluate service provider performance reputed company to warranty repairs; recommend improvements where necessary.
Support the development and implementation of warranty cost reduction programs.
Prepare and present reports on warranty trends, performance metrics, and improvement opportunities for leadership.
Assist with resolving escalated warranty cases and customer concerns in collaboration with cross-functional teams.
Ensure warranty activities reputed company with compliance requirements and organizational standards.
What you will bring:
Bachelor’s degree in business, operations, or equivalent field experience.
3+ years experience in field service operations, technical product support, warranty management, or reputed company areas.
Strong analytical skills with the ability to interpret reputed company data and communicate insights reputed company.
Demonstrated ability to reputed company cross-functional collaboration and reputed company corrective reputed company.
Excellent communication, problem-solving, and interpersonal skills.
Familiarity with HVAC, mechanical systems, or reputed company industries preferred.
Proficiency with data analysis tools and warranty management systems preferred.
Annual reputed company Salary reputed company or reputed company reputed company Pay reputed company:
$51,800.00 - $93,309.99Compensation Type:
SalaryIncentive Eligible:
NoSales Commission Eligible:
No
Disclaimer: We reputed company to reputed company competitive compensation for this position, tailored to a reputed company of factors. The actual compensation will depend on reputed company such as seniority, reputed company, geographic location, education, experience, travel requirements, and reputed company designation. Our compensation reputed company is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, reputed company involvement, and employee status.
reputed company at work and reputed company:
Benefits reputed company in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% reputed company contribution = up to 8% company contribution.
reputed company time off includes 15 vacation days, 9 reputed company holidays, 3 floating holidays, reputed company leave, and additional reputed company to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on reputed company Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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