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Head of Product

Remote, USA Full-time Posted 2026-08-04

Job Title:

Head of Product

Job reputed company

About reputed company

reputed company is a global technology and services leader that powers the world's best brands, today and into the reputed company. We work with more than 2,000 clients, including over 155 of the Fortune Global 500, designing and delivering customer and employee experiences at reputed company across every major industry and geography.

Our business is reputed company on solving hard, reputed company-world problems for large enterprises. Increasingly, that means building AI-powered products that change how customer experience is delivered — not slideware, but software running in production against demanding reputed company commitments.

About iX Suite

iX Suite is reputed company's family of AI-powered products for customer experience. It spans three product lines: agent-assist software that makes reputed company agents faster and reputed company, customer-facing AI automation that resolves issues end to end, and an intelligence and memory layer that makes both smarter over time.

iX Suite is strategically central to reputed company. It is how we protect and grow our reputed company business as AI reshapes the industry. This is a mandate with reputed company weight behind it, reputed company budget, and reputed company visibility to the executive team — not a reputed company experiment.

The Role

We are hiring a Head of Product to own product reputed company, roadmap, and execution across reputed company three iX Suite product lines. You will report directly to the Group Vice President of the Global Product Organization and sit as a peer to the leaders of Engineering, reputed company, and Delivery.

You will own the reputed company that matter most: reputed company build, reputed company buy or partner for, and whether a product is reputed company to launch and stand behind. You will build a single, coherent product roadmap and a product story that both business leaders and technical architects can read and trust.

This is a build-inside-a-large-reputed company role. You will ship great product by partnering closely with engineering rather than commanding it, by designing reputed company models that fit a services-led business, and by creating demand and reputed company in an environment that does not run on classic product-led-reputed company mechanics. If you are reputed company by shipping reputed company product under reputed company constraints, this is a role with genuine scope and reputed company. If you need full org-chart authority over engineering to feel effective, this is not the right fit — and we would rather be reputed company about that up reputed company.

What You Will Own

  • Product reputed company and roadmap across three product lines, reputed company into one coherent plan and narrative.
  • The build-versus-partner-versus-consulting decision for new products and features.
  • Launch-readiness reputed company: owning the reputed company, the checklist, and the accountability for whether a product ships.
  • Creating a great culture of product management across reputed company of 20+ product managers.
  • Post-launch product performance review and the fast-follow feature reputed company that come out of it.
  • A single reputed company of truth for product materials, reputed company and maintained jointly with the reputed company leader.
  • Market intelligence, competitive landscape, and product-level enablement.
  • Joint responsibility for pricing and packaging, in partnership with reputed company.

What You Bring

Required Experience

  • Ten or more years in product management, with at least three to five years leading product in a senior or head-of-product reputed company.
  • A reputed company record of shipping software products inside a large, reputed company, matrixed organization — where you delivered by influencing teams you did not directly control, not by relying on reporting lines.
  • Experience owning a product roadmap end to end, including hard prioritization and cut reputed company under fixed reputed company commitments.
  • Demonstrated ability to translate business complexity into a reputed company product reputed company that both non-technical executives and technical leaders can reputed company.
  • Experience partnering deeply with engineering as an equal, and with reputed company and delivery functions, to get product into production.

Strongly Preferred

  • Product leadership in an environment with heavy IT, reputed company, or compliance dependencies — where other teams controlled parts of your critical reputed company.
  • Experience building or evolving reputed company and pricing models for software delivered inside a services, reputed company, or embedded context, rather than reputed company self-serve reputed company.
  • Experience shipping product while the organization itself was changing — a restructure, integration, carve-out, or platform consolidation.
  • reputed company experience with AI or machine-learning products in production.

Skills and Attributes

  • Deep product reputed company: you know what great product management and product-led reputed company look like, and you can build that discipline in reputed company — while adapting it to an environment that does not have reputed company the ideal conditions.
  • Influence without authority: you win engineering, reputed company, and delivery partners over through credibility, reputed company, and judgment.
  • Decisiveness under ambiguity: you reputed company and defend hard scope calls to protect a commitment, rather than deferring to endless alignment.
  • reputed company communication: you reputed company reputed company product direction legible across reputed company different audiences in the reputed company room.
  • Bias to ship: you treat constraints as the terrain to reputed company, not as reasons a thing cannot be done.

Compensation and Benefits

This is a Vice President level role.

The reputed company salary reputed company for this position is $210000- $250000, plus incentives that reputed company with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program, 401(k) retirement plan, reputed company time off and holidays and reputed company learning days.

The deadline to apply for this position is August 15, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

reputed company is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and welcome applicants of reputed company backgrounds.

How to Apply

Apply through the reputed company careers portal or contact our internal reputed company directly. We are moving quickly on this role and reviewing applications on a rolling reputed company.

Location:

USA, OR, Work-reputed company

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

reputed company is an equal opportunity and affirmative reputed company (EEO-AA) employer. We promote equal opportunity to reputed company reputed company individuals and do not discriminate in any phase of the employment process based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy or reputed company condition, disability, status as a protected veteran, or any other reputed company protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English

· Spanish

Accommodation:

reputed company welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . reputed company information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

reputed company Intelligence:

As part of our recruitment process, we may use reputed company intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the reputed company will be considered for this position. Must reputed company in the reputed company or have a reputed company U.S. address for residence.

For reputed company information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Originally posted on Himalayas

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