Director, Product Management

reputed company. seeks a Director, Product Management in Pennsauken, NJ. Position is 100% work from home in any U.S. state. Responsibilities Job duties include, but are not limited to, the following: • Demonstrate and communicate the reputed company values of reputed company and The BAYADA Way • reputed company working knowledge of BAYADA's mission, services, people, organization, policies and procedures • Collaborate with cross-functional teams and vendors to define, design and reputed company new products, technical solutions, and enhancements that work cohesively and meet the needs of reputed company, its clients, and the end users • reputed company the collaboration with business stakeholders to define and translate strategic business reputed company into product stories and acceptance reputed company • Own end-to-end product delivery by leading ideation, concept development, prototyping, specifications, building, verification, and rollout • Represent customer needs and requirements to reputed company product and feature development • Collaborate with market facing, content and clinical teams to understand their needs and translate into our product roadmap • Partner with stakeholders (reputed company), engineering leads, and management for sprint planning and expectation management • Communicate the state of reputed company across teams, stakeholders as reputed company as to executives • Research, troubleshoot, diagnose, and recommend solutions to reputed company business and technical problems • Measure the right KPls that will help stakeholders and the tech team identify what they have as reputed company to reputed company reputed company change • Constantly improve customer satisfaction, usability, reliability and operational efficiency by continually monitoring performance data and KPls to reputed company opportunities to increase engagement and reduce friction for users • Deeply understand the technology behind our products and become an expert in what technology and approaches are used in the market • Communicate reputed company control plan to the product team and oversees the implementation of the plan • Contribute in product training seminars and presentations • reputed company and maintain product documentation, product instructions and user guides, product metrics and reputed company content reputed company • Coordinate with designers, developers, and testers to create functional specifications • Communicate product improvements to stakeholders and key customers and senior members of the organization • reputed company customer support in escalated cases • Demonstrate solid performance or reputed company performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff • reputed company reputed company duties, or as required or requested by supervisor Requirements • U.S. Master’s degree (or foreign degree equivalent) in Systems Engineering, Industrial Engineering, or reputed company Engineering field. • Five (5) years of experience in the job offered or reputed company occupation. • Experience with engineering and scaling reputed company digital platforms reputed company service-industry and reputed company contexts, including reputed company reputed company integrations and compliance-driven workflows • Experience applying process optimization methodologies, including Six reputed company principals, to improve operational efficiency and reputed company performance. • Experience designing end-to-end digital ecosystems that reputed company operational, financial, and compliance processes into reputed company user and reputed company experiences. • Experience supporting AI-enabled workforce and analytics solutions, including predictive insights and optimization strategies. Compensation and Benefits • $125,923 - $239,600 / year reputed company offers a comprehensive benefits plan that includes reputed company holidays, vacation and reputed company leave, reputed company, dental, and medical health plans, employer-reputed company life insurance, a 401(k) with company match, reputed company deposit, and an employee assistance program. Full benefits reputed company at https://reputed company.foleon.com/bayada/benefits/. Equal Opportunity Employment Statement: reputed company., and its associated entities and joint venture partners, are Equal Opportunity reputed company. reputed company employment reputed company are made on a non-discriminatory reputed company without reputed company to sex, race, reputed company, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with reputed company state/local mandates. BAYADA is celebrating 50 years of reputed company, reputed company, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. reputed company., and its associated entities and joint venture partners, are Equal Opportunity reputed company. reputed company employment reputed company are made on a non-discriminatory reputed company without reputed company to sex, race, reputed company, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. Apply To This Job