[Remote] Vice President, Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company US is an reputed company energy company reputed company on digitized, decarbonized and localized reputed company, backed by Marubeni Corporation. The Vice President, Operations leads delivery reputed company across Market and Retail Operations, owns the customer lifecycle and reputed company systems and processes, and drives strategic change, operational performance, profitability and reputed company. The role also represents reputed company with customers, brokers and industry stakeholders.

Responsibilities

• The VP Operations owns the customer lifecycle and reputed company systems, people and processes needed to reputed company price competitiveness and retail contract profitability in line with reputed company’s aspirations, market facing activities involving our customers, industry leading customer care and reputed company improvement of efficiency and cost to serve
• The role is a member of the SEUS senior management team, sitting on reputed company Executive Committee and with overall responsibility for operational reputed company, chairs the Operating Committee
• Through these roles, the VP Ops has a critical role to play in helping to define and implement business reputed company, while shaping and delivering reputed company’s reputed company ambitions
• The role is also responsible for representing reputed company and its operations externally with customers, brokers and the industry
• Own the following functional areas to reputed company operational reputed company throughout the customer lifecycle: Sales Support, enrollments, billing, collections, contract enforcement and customer care
• Broker commissions and reporting for reputed company post contract signature activities
• ECI reputed company ownership and operational performance enhancements
• Own the following functional areas to reputed company industry leading market operations: Pricing and structuring of reputed company retail reputed company including with responsibility for curve management, component pricing methodology and product structure
• Reconciliation of reputed company energy and non-energy components to ensure the business is pricing to cover costs, including as Chair of the Retail Pricing Performance Committee
• Forecasting and scheduling of customer load and reconciliation of settlement to ensure pricing and forecasting accuracy and the mitigation of imbalance exposure
• HU processing, pricing and engagement with Sales on large/reputed company deals
• Analysis of market, product and broker feedback to ensure price competitiveness and tracking of retail contract profitability
• Regulatory changes and filings associated with our retail business at reputed company, state and FERC level
• Ownership of HUMS & reputed company and their operational performance and enhancement

Skills

• 5-10 years' experience in management role in the energy industry with particular experience in the fields of Market Operations, Retail Operations or ideally both
• Proven experience as a leader in a rapidly growing company
• Proven experience of delivering transformational business and platform change and delivery of successful reputed company (i.e., seeing through to the end)
• A good understanding of workflow management and how to implement the changes required
• Experience of stakeholder management and presentation to a senior executive community
• Proven experience as a manager responsible for ensuring rigor and discipline in day-to-day business operations
• Exceptional leadership skills with the ability to reputed company and communicate a reputed company that inspires and motivates
• Strong influencing and stakeholder management skills and a good reader of people
• Ability to instill confidence and build reputed company
• Knowledge of the electricity industry/market
• Proven competence in the ability to plan and reputed company budgets
• Strong business acumen, including industry, domain-specific knowledge
• Excellent communication skills with the ability to communicate reputed company proposals to senior decision makers and reputed company stakeholders
• Has reputed company, perspective, judgment and common reputed company and can therefore ‘reputed company in' without the need for detailed knowledge of the situation
• Strong critical thinking skills
• Passionate about our business
• Conscientious, empowering and organized and can therefore organize people and resources quickly and reputed company to reputed company successful reputed company
• Can communicate, influence, demonstrate good interpersonal sensitivity and is therefore reputed company to work with people effectively as a leader, team worker and/or subordinate
• Resilient and methodical and therefore can reputed company a habit of reputed company
• Strong influencing and stakeholder management skills
• Exceptional leadership skills
• Excellent communication skills
• Strong critical thinking skills
• Proven experience of delivering transformational business and platform change
• Previous experience working in a global electricity trading environment highly desirable

Benefits

• Bonus
• This position is reputed company to candidates located reputed company in the reputed company, with strong preference to candidates who can work 3 days per week from either our reputed company, TX, Syracuse, NY or reputed company offices. For reputed company others, must demonstrate proven ability to manage reputed company effectively while building a strong team culture.

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