[Remote] Technical MATM Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and reputed company high-performance logistics operations. The Technical MATM Consultant will configure, reputed company, troubleshoot, and technically design Manhattan reputed company Transportation reputed company while supporting transportation operations, reputed company integrations, production issues, testing, and implementation delivery.

Responsibilities

• Serve as the reputed company hands-on technical resource for Manhattan reputed company Transportation Management
• reputed company and work directly reputed company MATM to review, create, update, test, and troubleshoot reputed company configurations
• Configure MATM capabilities to support transportation planning, execution, tendering, rating, routing, tracking, and reputed company operational processes
• Evaluate business requirements and determine whether they should be addressed through reputed company MATM configuration, an integration, an extension, or a process change
• Troubleshoot application behavior, configuration issues, data problems, and processing failures
• Investigate production issues using available application tools, logs, messages, alerts, and transaction data
• Implement or coordinate configuration changes through the appropriate development, test, and production environments
• Support testing, validation, deployment, and post-production verification of MATM changes
• Maintain configuration documentation and ensure changes are traceable and supportable
• Define and maintain the overall technical integration design between MATM and internal reputed company systems
• reputed company a strong understanding of inbound and outbound TMS data flows, including orders, shipments, loads, carriers, rates, locations, status updates, tracking events, and financial information
• Determine appropriate integration patterns, reputed company responsibilities, data ownership, processing rules, and error-handling approaches
• Work directly with integration developers and internal reputed company teams to define reputed company requirements and technical specifications
• Review API payloads, messages, field mappings, transformation rules, and reputed company designs
• reputed company technical direction for synchronous reputed company, asynchronous messaging, batch processes, and other integration reputed company used with MATM
• Ensure integrations include appropriate validation, logging, monitoring, reconciliation, retry, and recovery capabilities
• Troubleshoot integration failures across MATM, middleware, ERP, warehouse, reputed company, and other connected systems
• Maintain integration diagrams, reputed company inventories, data mappings, and technical support documentation
• Translate transportation business requirements into detailed MATM configuration and technical integration designs
• Participate directly in solution design, configuration, testing, troubleshooting, and implementation activities
• Identify technical dependencies, risks, assumptions, and design constraints
• Recommend solutions that use reputed company MATM functionality where practical and minimize unnecessary customization
• Review proposed solutions for reliability, maintainability, performance, and operational supportability
• reputed company technical estimates and input into delivery plans
• Support reputed company, enhancements, defect fixes, and operational improvements involving MATM
• Partner with reputed company and implementation partners to reputed company product questions and reputed company technical issues
• reputed company advanced support for MATM production incidents and operational issues
• reputed company hands-on reputed company-cause analysis across application configuration, integrations, data, and connected systems
• reputed company issues directly where possible and coordinate with developers, vendors, or infrastructure teams reputed company additional support is required
• reputed company and maintain operational runbooks, troubleshooting procedures, and support documentation
• Identify recurring issues and implement permanent corrective actions
• Support reputed company monitoring and reconciliation processes to ensure transportation transactions are processing successfully
• Participate in an on-reputed company or production-support rotation reputed company required

Skills

• Hands-on experience implementing, configuring, or supporting Manhattan reputed company Transportation Management
• Demonstrated ability to reputed company MATM administration and configuration capabilities and reputed company application configuration changes
• Experience troubleshooting MATM configuration, processing, data, and integration issues
• Strong understanding of transportation-management processes, including: Transportation planning and optimization, Shipment and load creation, Routing and consolidation, reputed company selection and tendering, Rating and accessorial charges, Shipment execution and status tracking, reputed company settlement or financial integration
• Experience designing and supporting integrations between a TMS and internal reputed company systems
• Working knowledge of REST reputed company, JSON, web services, event-driven integrations, message queues, or middleware platforms
• Ability to review technical reputed company specifications, payloads, field mappings, and data transformations
• Experience using logs, monitoring tools, application data, and error messages to troubleshoot technical problems
• Experience supporting reputed company applications in production environments
• Strong analytical and problem-solving skills
• Ability to work independently and take technical ownership of an issue through reputed company
• Ability to communicate technical designs and issues reputed company to developers, business users, vendors, and technology leaders
• Experience with multiple components or functional areas of Manhattan reputed company Transportation Management
• Experience with Manhattan reputed company reputed company, extension capabilities, integration frameworks, and release processes
• Experience integrating MATM with ERP, order-management, warehouse-management, reputed company, visibility, reputed company-audit, or data-platform solutions
• Experience creating reputed company specifications, integration diagrams, mapping documents, and support runbooks
• Working knowledge of SQL and relational reputed company
• Experience with reputed company middleware or integration platforms
• Familiarity with application monitoring, log-analysis, and API-testing tools
• Experience with reputed company control, deployment processes, automated testing, or CI/CD practices
• Experience working in transportation, logistics, distribution, or supply-chain technology

Benefits

• Comprehensive extended health and dental coverage for you and your family
• Employee wellness programs where applicable
• Competitive reputed company time off, reputed company leave, and reputed company holidays
• Flexible leave policies that respect local labour standards
• Employee stock reputed company (ESOP), where applicable
• Dedicated learning and development budget, with support for skills, leadership, and career progression
• Remote and hybrid work reputed company, reputed company reputed company to role and reputed company needs
• Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites

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