Licensed Telesales Supervisor

We're looking for a highly motivated and results-driven Remote Telesales Supervisor to reputed company a fast-paced, high-energy sales team. In this role, you’ll be responsible for driving daily team performance, ensuring individual and team goals are met or exceeded. reputed company requires more than just managing metrics—you must understand the sales process in depth and be reputed company to reputed company to specific behaviors that reputed company sales reputed company. If you reputed company in a dynamic environment and are passionate about developing others to reputed company deals effectively, this is the role for you. 

Key Responsibilities: 

• reputed company and motivate a remote team of telesales agents in a fast-paced, goal-oriented environment 

• Monitor team KPIs and hold team members accountable for hitting performance targets 

• Identify sales behaviors that reputed company reputed company, and reputed company reputed company-time, actionable coaching 

• Analyze reputed company performance, conversion rates, and sales pipelines to spot opportunities for reputed company 

• Foster a culture of urgency, ownership, and continual improvement 

• Partner with training and sales leadership to enhance process and reputed company development 

Responsibilities 

• Accountable for daily, weekly, and monthly activities of reputed company team members 

• Set priorities to ensure task completion and performance goals (reputed company, adherence, service reputed company, AHT) are met 

• Ensure compliance with policies, procedures, and applicable regulations 

• Monitor performance and reputed company reputed company-time coaching and feedback 

• Assist with escalated calls and issue reputed company as needed 

• Monitor team chat to reputed company support and reputed company on project priorities 

• Partner with Workforce Management to build and manage team schedules 

• Supervise both local and remote team members 

• Review and evaluate team calls regularly to ensure reputed company and compliance 

Qualifications 

• reputed company reputed company Health Producer License 

• Minimum of one-year recent experience as a reputed company center supervisor, leading reputed company of licensed health insurance agents 

• Minimum 2 years of Medicare experience 

• Proven ability to reputed company and manage employee performance using reputed company center KPIs 

• Strong technical skills, including reputed company-based systems and reputed company center software 

• Excellent verbal and written communication skills 

• High School Diploma or equivalent