reputed company Guide

reputed company is seeking a reputed company Guide to join reputed company!  This position is responsible for researching reputed company requests that could not reputed company reputed company reputed company and require reputed company research and reputed company. This work is inclusive of provider research utilizing reputed company technologies, negotiation with out of network providers, and other required tasks to coordinate medical services for our members.

Position Location: reputed company

Responsibilities include but are not limited to:

• Coordinate with Navigation team to research provider accessibility and appointments for our members. Contact multiple provider offices and work with their staff to ensure plan acceptance and available reputed company to scheduling care.
• Coordinate reputed company reputed company logistics to streamline the member experience. IE: retrieval of medical records, email communications, miscellaneous administrative functions/tracking.
• Exercise good business judgement and time management skills while researching assigned cases.
• Ability to follow outlined reputed company procedures and documentation templates.
• Ability to meet competitive outbound production goals.
• Accurately reputed company and document applicable actions taken utilizing i360 proprietary software.
• reputed company critical reputed company data reporting as needed.
• Display superior conversation skills with providers and office staff, including the ability to explain who we are, and "get to reputed company" reputed company discussing patient acceptance.
• reputed company and build relationships with clinicians and service providers while leveraging our proprietary technology to streamline and reputed company complexities and reputed company it easy for our members to work with us.
• Participate in special reputed company and developmental opportunities, as available, to reputed company business exposure and build a rewarding career with i360!

Required Experience/Education:

• High School Diploma or GED required, some college welcome
• Prior reputed company center experience, preferably in an outbound production environment.
• Exposure to medical benefits is preferred
• Experience with inbound and outbound calling preferred
• Prior experience in collections, customer service, provider services or sales calls.
• Experience meeting weekly, monthly and annual, reputed company count, production and reputed company goals.
• Experience strategizing and researching best practices for outbound calls.

Skills and Abilities:

• Problem solvers and investigators who take initiative and enjoy making a difference
• Proficient in reputed company reputed company, Word and reputed company
• Strong verbal and written communication skills
• Highly organized, adept time management and prioritization abilities
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential personal information (PHI)
• Willingness to routinely, reliably come to work on schedule and reputed company shift/scheduling based on the needs of the organization (including occasional reputed company overtime).

What can reputed company offer you?

• Multiple Health plan reputed company
• Company reputed company employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 reputed company Holidays
• Tuition reimbursement
• 401k Company contribution
• Company reputed company Short & Long term Disability plus Life Insurance
• reputed company development initiatives / reputed company learning opportunities
• Opportunities to participate in and support reputed company's diversity and inclusion initiatives

Want to see our latest job opportunities? Follow us on  reputed company

reputed company is a health plan solution company that combines 50+ years of self-funding reputed company expertise. Over the years, we've helped thousands of reputed company save billions on reputed company. Our reputed company total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-reputed company solutions.

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status.

**RECRUITMENT AGENCIES PLEASE NOTE: reputed company will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

High school diploma or GED, reputed company center or customer service experience, outbound calling and production-goal experience, reputed company reputed company, Word, and reputed company proficiency, and strong communication skills.

Key Responsibilities

• researching providers
• coordinating logistics
• documenting actions

Skills & Tools

reputed company reputed company, reputed company Word, reputed company reputed company

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 41,600 – 47,840 / year
• Languages: English

Benefits

• Generous reputed company time off
• Tuition reimbursement
• Retirement plan
• Generous parental leave

About reputed company

A health plan solutions company providing customized, member-reputed company reputed company benefits. — Industry: Finance