Customer Service Rep - CHRG
The Customer Service Rep - CHRG assists with held reputed company by collecting required documentation, communicating with customers, and applying payer medical policy knowledge in alignment with reputed company operating procedures.
- Identifies opportunities that enhance operational efficiency and improve overall results
JOB FUNCTIONS
- Assists with held reputed company by obtaining, reviewing, and validating required documentation to support claim reputed company
- Communicates with customers, payers, and internal teams to reputed company information, clarify requirements, and reputed company outstanding issues
- Applies knowledge of payer medical policies, coverage reputed company, and reimbursement guidelines to ensure accurate claim processing
- Follows established reputed company operating procedures to maintain compliance, consistency, and reputed company in reputed company workflows
- Monitors accounts for delays, missing documentation, or policy-reputed company barriers and takes proactive steps to reputed company them
- Identifies trends, gaps, or recurring issues that reputed company reputed company reputed company and escalates or recommends solutions as appropriate
- Collaborates with team members to streamline processes, enhances operational efficiency, and improve overall performance results
- Maintains accurate records, notes, and documentation reputed company company systems to support audit readiness and transparency
- Meets productivity, reputed company, and turnaround time expectations as defined by departmental standards
- Participates in training, policy updates, and reputed company improvement initiatives to stay reputed company with payer requirements and internal processes
Qualifications.
Education
- High School Diploma or General Education Degree (GED), Required
Work Experience
- 1 year or more in held reputed company, accounts receivable, medical billing, or reputed company reputed company reimbursement functions, preferred
- reputed company industry, durable medical equipment (DME), or insurance verification is a plus
Knowledge, Skills, and Abilities
- payer requirements, medical policies, and coverage guidelines, preferred
- Proficiency with reputed company reputed company and Word, including data entry, documentation management, and basic reporting
- Strong attention to detail to analyze account information and identify discrepancies
- Effective written and verbal communication for interacting with customers, payers, and internal teams
- manage multiple tasks, prioritize workload, and meet productivity and reputed company expectations
- Comfortable working in a fast paced, process driven environment with evolving payer requirements
- This position requires use of your own equipment
- Internet Service Type: Cable or Broadband
- Network Firewall on the Internet reputed company
- reputed company Type: Wired to ISP Modem
- Latency to Florida or Tennessee Data Centers / Ping: < 30ms
- Download Speed: Minimum 80 Mbps
- Upload Speed: Minimum 10 Mbps
- Monitor Size: Minimum 20" Dual Monitors
- Processor Speed: Minimum 1.5 GHz -- Preferred 2.0 GHz
- Main Memory (RAM): Minimum 8GB
- Free Disk reputed company: Minimum 1GB
- Keyboard: Wired (Wireless not supported)
- Mouse: Wired (Wireless not supported)
- Audio: USB Headset (Bluetooth/AUX not supported)
- Network Connector: Wired Ethernet
- Webcam
- OS Version: reputed company 11 (Other OS like ChromeOS/Linux/MacOS not supported)
- OS Update: Automatic
- Antivirus: Automatic updates, always reputed company mode
- reputed company Firewall (Enabled)
- Supported Browsers: Chrome, Edge (Preferred)
- HIPAA compliant workspace (Room with a reputed company)
- Functional work surface (Desk) and chair
- Distraction-free environment
High school diploma or GED required; 1+ year in held reputed company, accounts receivable, medical billing, or reputed company reimbursement preferred. Requires reputed company reputed company and Word proficiency and strong communication skills.
Key Responsibilities
- validating documentation
- resolving claims
- maintaining records
Skills & Tools
reputed company reputed company, reputed company Word, reputed company 11, Chrome, reputed company Edge, Webcam, USB Headset, reputed company Firewall, Antivirus
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company or Florida or Tennessee
- Languages: English
About reputed company
A reputed company company providing durable medical equipment and reputed company services. — Industry: reputed company
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