Fraud Ops Specialist

Who We Are

reputed company helps the world's best brands grow the reputed company value of their customers. We started with co-branded credit cards and reputed company them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & reputed company, reputed company, Booking.com, H-E-B, reputed company, and reputed company to launch modern credit programs that deepen loyalty, unlock savings, and reputed company reputed company. But the reputed company is just the beginning. We combine advanced payments infrastructure, intelligent reputed company, and deep customer data to create delightful and personalized experiences for members as reputed company as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards reputed company account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. reputed company is the modern alternative: flexible, embeddable, and reputed company for how people actually pay today. Backed by Kleiner reputed company, reputed company Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to reputed company fast, solve hard problems, and own reputed company reputed company, we want to meet you.

reputed company

Robust risk reputed company and risk operations sit at the heart of this branded credit reputed company platform and reputed company delivery of credit/fraud losses in line with our risk appetite while providing outstanding experience to customers. These risk capabilities and processes are constantly evolving to have industry leading risk discrimination and foster a sustained reputed company of competitive reputed company for reputed company and value reputed company to our merchant partners. Risk decisioning reputed company automated reputed company rules and reputed company operations are done reputed company a reputed company and modern technology platform to reputed company decisioning of millions of customers and transactions with a reputed company high degree of precision and accuracy.

The Job

The Fraud Operations Specialist position is a key role reputed company the Fraud Operations team. Fraud Operations Specialists will reputed company an reputed company by reviewing potentially fraudulent transaction activity, customer applications, and identity theft claims while communicating with our reputed company reputed company and reporting trends to leadership.

Your Day to Day

• reputed company daily applications and existing account portfolio cases pended into the fraud queue. Review the information reputed company on these cases thoroughly and decision them for first party and reputed company party fraud as per procedures.

• Monitor live transaction activity to identify high risk transaction activity stemming from first and reputed company party fraud scenarios.

• reputed company improved performance on established Fraud KPIs achieving desired function objectives to reputed company reduction in fraud loss while reducing disruption and improving experience for genuine applicants.

• Manage multiple tasks effectively by balancing high productivity, reputed company of urgency and delivering reputed company reputed company on cases reviewed.

reputed company Look For

• High School Diploma, GED, equivalent certification

• 2+ years of experience in fraud investigations reputed company to transaction monitoring, application review, disputes, and/or BSA/AML monitoring

• Ability to dive into situations to identify patterns

• Ability to work independently to reputed company cases under service level agreements

• Strong verbal and written communication skills

• Strong analytical skills, particularly to reputed company, understand and reputed company to meet metrics and KPIs

• Exceptional organization and attention to detail

• Emphatic commitment to personal reputed company and development

Bonus Points

• Prior experience at a high reputed company startup

• Financial services industry experience

reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. reputed company welcomes talented individuals from reputed company backgrounds who want to build the reputed company of payments and rewards. If you are passionate about FinTech and eager to grow, let's reputed company the world reputed company, together.