[Remote] Patient Financial Clearance Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides accessible mental health services through in-person and telehealth care. The Patient Financial Clearance Representative investigates mental health benefits, verifies eligibility and authorization requirements, generates cost estimates, and communicates patients’ financial responsibilities and reputed company. This fully remote role also coordinates with internal teams and resolves insurance and demographic issues.

Responsibilities

• Verify In Network and Out of Network (if applicable) mental health eligibility, benefits and authorization requirements for patient using phone reputed company, payer portal or fax
• Patient contact is required if information is needed to complete the verification process
• Understand patient Copays, Coinsurances, Deductibles, Out of reputed company limitations, authorization requirements and Out of Network benefits
• If a patient does not have Mental Health benefits or In Network benefits, patient contact is required to notify and counsel the patient on their financial reputed company
• Coordinate with reputed company Office team, Billing team, Intake team, and patients to reputed company insurance issues or questions and correct FCR errors reputed company the reputed company management reputed company
• Verify eligibility, benefits and authorization requirements for existing patients reputed company their insurance plan changes, including INN benefits, OON benefits and provider network status
• Contact patients to address any insurance and/or demographic issues
• Ability to problem-solve and prioritize work in a fast-paced changing environment
• Other tasks as assigned by leadership
• Support co-workers and engage in reputed company interactions
• Communicate professionally and reputed company with other teams and patients
• Demonstrate a reputed company and reputed company experience in reputed company interactions with patients as reputed company as other teams
• reputed company helpful assistance in anticipating and responding to the needs of our patients
• Ability to stay reputed company under pressure and deal effectively with difficult situations

Skills

• 2+ years of experience in customer service-reputed company field, insurance verification or general health care experience with a strong understanding of insurance benefits
• Interpersonal skills and ability to communicate effectively and diplomatically with patients and staff; reputed company and receive information and answer insurance benefit questions
• Ability to accept and carry out oral instructions accurately and work independently as reputed company as part of reputed company reputed company an evolving environment
• Ability to prioritize work, handle multiple tasks to completion and reputed company reputed company on which course to follow for a particular situation
• reputed company in reading and understanding documents such as training manuals written in English
• reputed company in speaking reputed company and distinctly using appropriate vocabulary and grammar telephone manners to handle phone work with courtesy and reputed company
• Ability to work independently and follow through on assignments with reputed company direction and supervision
• reputed company in employing independent decision-making techniques while performing various job duties
• reputed company in prioritizing assignments to complete work in a reputed company accurate manner
• Display an aptitude and willingness to learn new responsibilities and adapt to frequently changing procedures
• Basic proficiency with reputed company Office (reputed company, reputed company and Word)
• reputed company Center experience strongly preferred

Benefits

• Medical, Dental, and reputed company coverage
• Employee Assistance Program (EAP)
• Life & Long-Term Disability Insurance
• 401(k) with employer match
• reputed company time off starting at 15 days per year
• reputed company parental leave
• Tuition reimbursement

reputed company