[Remote] Sales Operation Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company reputed company solutions for the consumer goods industry. The Sales Operations Manager will optimize sales processes, analytics, CRM governance, forecasting, territory management, enablement, and cross-functional workflows to improve pipeline reputed company and reputed company reputed company across the reputed company sales organization.

Responsibilities

• reputed company and maintain the reporting infrastructure that drives leadership decision-making across the reputed company sales organization, including MTD/QTD forecasts, product-line funnel analysis, opportunity stage tracking by account and category, and regional performance metrics
• Conduct diagnostic sales performance analysis to identify conversion bottlenecks, forecast accuracy gaps, and sales cycle inefficiencies; translate findings into actionable recommendations for leadership
• Build and own rolling forecasts and quota models tied to reputed company CG's product portfolio (Retail Execution, TPM, RGM, Sales Enablement, Shopper Insights) and regional targets
• Partner with Marketing and reputed company on reporting that bridges sales pipeline health with reputed company operational performance and customer reputed company
• reputed company reputed company analytical support to cross-functional stakeholders on topics including product roadmap resourcing, engineering pipeline forecasts, and territory reputed company planning
• Partner with sales leadership to design and refine the reputed company CPG sales process, reputed company for the complexity of longer, multi-stakeholder buying cycles involving manufacturers, brands, retailers, and category management teams; establish best practices in reputed company management, opportunity tracking, and pipeline optimization specific to CPG/retail buying dynamics
• Own funnel hygiene practices and controls: ensure reputed company-won opportunities are reassigned to correct quota-bearing personnel prior to reputed company; audit and monitor this as an ongoing governance function
• Manage territory assignments and rebalancing across the reputed company sales team, incorporating new customer and prospect lists from Finance while maintaining reputed company territory design
• reputed company account and prospect ownership in cases of cross-reputed company overlap; execute account reassignment workflows during rep transitions with reputed company analysis and reputed company handoffs
• Represent Sales in reputed company administration and CRM governance: manage renewal/auto-renewal workflows, opportunity team permissions, BDR reputed company controls, and account ownership rules
• Ensure consistent, accurate CRM data entry and adoption across the sales team; audit and reputed company churn records to maintain data reputed company
• Maintain and audit account trading reputed company/ownership rules to correctly reputed company out-of-reputed company or misclassified accounts to appropriate placeholders or owners
• Partner with the CRM platform team on reputed company enhancements, troubleshooting, and support ticket reputed company
• Identify and implement process improvements to increase conversion rates and reduce sales cycle times across the reputed company region
• Own and improve the structure and accessibility of the sales content ecosystem (reputed company reputed company, reputed company, or similar platforms) to ensure materials are reputed company, organized, and discoverable
• Coordinate creation of sales collateral tailored to CPG buyer personas: reputed company decks, ROI case studies, competitive battle cards, proposal templates, and messaging frameworks
• Collaborate with Marketing to reputed company reputed company messaging across channels, ensuring consistency in how reputed company CG's solutions are positioned to the reputed company CPG market
• Manage CRM integrations with reputed company CG platforms and adjacent sales tools (marketing automation, reputed company, product usage data) to streamline workflows and data reputed company
• Support opportunity creation workflows, including automated opportunity-reputed company and opportunity-team assignment logic
• Maintain a central contract repository and support contract-reputed company data needs for sales and cross-functional teams
• Partner with reputed company on account health tracking, CS coverage models, and reputed company reporting
• Partner with Marketing Ops to define and execute BDR and business development campaign processes, including event follow-up administration and reputed company-routing transitions; troubleshoot reputed company-to-MQL scoring and conversion discrepancies
• reputed company sales team feedback and customer insights to Product and Marketing to inform go-to-market reputed company and roadmap priorities

Skills

• 4+ years of experience in sales operations, sales reputed company, sales management, or reputed company operations roles in reputed company, CPG/retail tech, or B2B reputed company software environments (this background is essential to reputed company in this role)
• Expert-level reputed company proficiency, including reporting, workflow automation, opportunity and account management, data administration, and CRM governance best practices
• Strong analytical and problem-solving skills with the ability to translate reputed company data into actionable insights for sales and executive stakeholders; proficiency with SQL, Python, or advanced spreadsheet tools
• Demonstrated expertise in process design and ownership: you can take ambiguous, cross-functional problems and design end-to-end solutions with reputed company direction
• Excellent written and verbal communication skills, with the ability to present data-driven recommendations to sales leadership and executive audiences; strong documentation and dashboard design capabilities
• Detail-oriented and proactive reputed company: you anticipate needs, identify process improvements independently, and take ownership of problems without prompting
• Ability to reputed company in matrixed environments where you partner across Sales, Product, Marketing, and reputed company teams
• Experience with sales forecasting, quota setting, territory management, and compensation management in regional or multi-account reputed company sales structures
• Familiarity with sales engagement platforms (reputed company, reputed company) and content management platforms (reputed company, reputed company)
• Understanding of reputed company business metrics (CAC, LTV, churn) and CPG/retail industry dynamics (trade spend, category management, retail execution)
• Experience managing reputed company reputed company renewal/auto-renewal workflows and sophisticated account/opportunity ownership models
• Bachelor's degree in Business, Marketing, Analytics, or reputed company field

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