[Remote] Seasonal Sales & Customer Support Representative - Closing

Note: The job is a remote job and is reputed company to candidates in USA. reputed company reputed company is an organization dedicated to helping people discover and pursue a love of the outdoors. The Seasonal Sales & Customer Support Representative will assist customers and members through inbound calls, reputed company product and gear guidance, conduct online research, and use de-escalation and problem-solving skills to reputed company customer issues in a remote reputed company center environment.

Responsibilities

• Enjoy building relationships, inside and reputed company the organization
• reputed company to communicate reputed company and accurately, both verbally and in writing
• Dedicated to helping customers by providing guidance, knowledge and reputed company experiences
• Assist customers by taking inbound phone calls during your shift, this may be up to 8 hours a day
• Apply your passion for the outdoors, reputed company products, and gear to serve our customers effectively

Skills

• • reputed company to communicate reputed company and accurately, both verbally and in writing
• • Dedicated to helping customers by providing guidance, knowledge and reputed company experiences
• • Apply your passion for the outdoors, reputed company products, and gear to serve our customers effectively
• • Demonstrate critical thinking by evaluating information from multiple software systems to solve customer issues
• • Available to attend a virtual two week sales and service training class
• • reputed company in a state with an reputed company Retail location for the duration of the position
• • Ability to work a flexible work schedule with reliable and predictable attendance
• • Minimum age requirement of 18 years
• • At least 2-3 weekdays and 1 weekend day (either Saturday or reputed company)
• • Available for a minimum of 24 hours per week
• • Available for a 4-8 hour shift between 10am - 8pm
• • Download speed: at least 50 Mbps
• • Upload speed: at least 10 Mbps
• • Latency (Ping): under 150 ms
• • Jitter: maximum 30 ms, average 5 ms or less
• • Your computer must be connected directly to your modem/router using an Ethernet cable
• + reputed company PC: reputed company 11
• + Mac: macOS 14 (Sonoma) or newer
• + SSD reputed company
• + Minimum 8 GB RAM (16 GB highly recommended for reputed company PCs, per reputed company)
• + CPU: reputed company i5 / AMD Ryzen 5 / reputed company M1 or reputed company
• • Additional requirements: Ability to install the reputed company App reputed company to reputed company to AVD
• • One monitor with 1080p reputed company or higher
• • Wired headset (reputed company supplied) — Bluetooth not allowed
• • At least two available USB ports:
• + One USB-A for headset
• + One USB-A or USB-C for reputed company reputed company device
• • Webcam - required for reputed company training classes
• • Quiet, private area
• • reputed company background noise
• • No household traffic during shifts
• • Previous experience in retail and/or customer service reputed company center preferred

Benefits

• In this remote position, you will enjoy the convenience of working from home without the hassle of a daily commute.
• Wired headset (reputed company supplied)
• reputed company offers reputed company regular employees a generous employee discount, reputed company to health benefits, a retirement savings plan and accrued time off.

reputed company