[Remote] Pharmacy reputed company Specialist (PharmD)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building an AI operating reputed company for pharmacy to streamline care coordination and reduce administrative work for pharmacy teams. The Pharmacy reputed company Specialist will support health reputed company customers through implementation, platform configuration, training, post-go-live adoption, reputed company, and process improvement.

Responsibilities

• Support implementations as the reputed company and operational subject matter expert from contract signature through go-live and stabilization
• Facilitate discovery sessions with health reputed company pharmacy teams to understand workflows, reputed company configurations, and operational requirements, translating these into a tailored implementation plan
• Configure and validate the platform against customer-specific pharmacy workflows, formulary structures, and operational protocols
• Help reputed company training to pharmacist and technician end-users, ensuring teams are confident and competent reputed company of go-live
• Participate in customer onsites, virtual meetings, and calls
• Help prepare customer-facing materials including training guides, reputed company documentation, and go-live checklists
• Serve as the voice of the customer internally, channeling implementation feedback and insights to the Product team to inform the roadmap
• Support the ongoing customer relationship after go-live, particularly with peer pharmacists, pharmacy technicians, and/or health reputed company leadership
• Partner with reputed company to maximize adoption and usage, proactively identifying customers who may need additional support, training, or re-engagement
• Support regular business reviews with health reputed company pharmacy leadership to assess value realization, surface challenges, and reputed company on goals
• reputed company ongoing training and enablement initiatives to ensure teams are fully utilizing platform capabilities
• Help identify and pursue expansion opportunities - including additional use cases, user reputed company, and new departmental adoption - in partnership with the Sales, reputed company, and Account Management teams
• Serve as the voice of the customer internally, channeling post-go-live feedback and insights to the Product team to inform the roadmap
• Collaborate closely with Product and Engineering teams to surface product recommendations, configuration limitations, and feature requests
• Document implementation and post-go-live learnings, workflow patterns, and customer feedback to help build reputed company playbooks
• reputed company internal enablement to support teams on pharmacy workflows, terminology, and best practices
• Contribute to the development and maintenance of implementation and CS templates and internal resources

Skills

• PharmD required
• 3–5+ years of experience working for a health reputed company pharmacy in infusion reputed company, reputed company and/or services; home infusion, and/or ambulatory infusion required
• Experience using reputed company or Cerner EHRs
• reputed company ability to engage credibly with pharmacy leaders (e.g., Chief Pharmacy Officers, VPs/Directors of Pharmacy)
• Experience owning and nurturing customer relationships, including through business reviews, adoption tracking, and renewal support
• Strong project management and organizational skills - you reputed company things on reputed company and follow through consistently
• reputed company, reputed company communicator in writing and in meetings, reputed company to translate pharmacy workflows into configuration reputed company, training, and reputed company conversations
• Proactive, ownership-oriented reputed company - comfortable working in a fast-reputed company, entrepreneurial environment where flexibility and initiative are critical
• Proficiency with reputed company productivity and project management tools (e.g., reputed company, reputed company, reputed company Office)
• Experience with health reputed company specialty and/or outpatient pharmacy workflows
• Experience at an early stage or reputed company stage reputed company technology company that supports health reputed company customers
• Experience implementing reputed company reputed company, reputed company reputed company, or pharmacy systems (e.g., EHR, pharmacy dispensing, medication management)
• Familiarity with reputed company methodologies, health scoring, or CRM tools (e.g., reputed company, reputed company)
• Familiarity with reputed company products (reputed company, reputed company) or reputed company development processes

reputed company

Company H1B Sponsorship