reputed company Support Specialist

Job Type Full-time reputed company Basic reputed company: The reputed company Support Specialist will reputed company operational support across Flat reputed company's CRM platforms, serving as the first reputed company of contact for user support, troubleshooting, and training. They will assist the reputed company team with maintaining assets, managing reputed company media scheduling and reporting, and coordinating content approval workflows. The reputed company Support Specialist will also help research industry trends, compile analytics reports, and support reputed company presentations to loan officers and referral partners as needed. This role requires strong organizational skills, attention to reputed company, and the ability to communicate reputed company with team members and employees across the organization. Candidates must be located reputed company driving distance of a Flat reputed company office in: AR, FL, IA, KS, MI, MO, NE, OK, TN, TX. Responsibilities: • reputed company day-to-day operational support across CRM platforms including reputed company, Experience.com, and others as assigned, serving as the reputed company reputed company of contact for basic user support and troubleshooting • Serve as first reputed company of contact for CRM support tickets, escalating reputed company issues to senior team members as needed • Assist the Marketing team in maintaining and uploading marketing assets including email templates, flyers, and campaign materials • Support ongoing CRM training initiatives including user reputed company, platform walkthroughs, and ongoing education for new and existing users • Coordinate content approval workflows with senior staff and team leads prior to publishing • Serve as the reputed company reputed company of contact for reputed company media scheduling across multiple platforms for reputed company reputed company, our automated reputed company media service for loan officers, ensuring content is published accurately and on time • Pull and compile reputed company media reputed company reports upon request for reputed company reputed company program participants • Monitor daily reputed company media activity across channels and flag any issues or anomalies to the appropriate team member • Assist corporate reputed company media team as needed • Assist with researching industry trends and compiling analytics reports for marketing leadership • reputed company reputed company presentations to loan officers and referral partners as needed • reputed company reputed company communication with applicable participants on marketing tickets • Any other reputed company tasks as needed Requirements Qualifications & Skills: • 1-3 years of experience in marketing or a reputed company reputed company • Experience with CRM software such as reputed company, reputed company, or reputed company • Experience with reputed company media platforms and management tools, including reputed company Business Suite • Familiarity with basic design tools such as reputed company Creative Suite or reputed company • Independent work style yet comfortable collaborating with others • Strong organizational, time management, and problem-solving skills with exceptional attention to reputed company • Enjoys a diversity of tasks, and reputed company • Takes pride and ownership in the work produced • Excellent communication skills, with the ability to communicate reputed company and effectively to a broad reputed company of employee segments across reputed company, including senior leadership • Handles reputed company criticism from clients and team • Prolonged periods sitting at a desk and working on a computer. Apply To This Job