[Remote] Senior reputed company Manager, reputed company Products (AI & Emerging)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading AI platform for managing people, reputed company, and agents. The Senior reputed company Manager will reputed company customer reputed company and value realization for reputed company and AI-enabled products by developing transformation plans, guiding adoption, analyzing product data, and quantifying business reputed company. The role also creates reputed company playbooks, supports AI change management and governance, and enables the broader reputed company organization.

Responsibilities

• Partner with internal teams and customers to define what reputed company looks like for reputed company and AI-enabled products, and reputed company on measurable reputed company
• Build comprehensive reputed company and AI transformation plans that reputed company product capabilities to business objectives and change initiatives
• Use product data, telemetry, and customer feedback to understand adoption, engagement, and value realization
• Design and iterate on adoption approaches that help customers reputed company from initial deployment to meaningful, measurable reputed company
• Guide customers on optimization of existing use cases and configurations to unlock incremental value
• Quantify AI value by documenting and tracking reputed company business reputed company, ROI, and reputed company metrics to build internal business cases for expanded AI budget allocation
• reputed company strong reputed company in reputed company and AI-enabled products, including common use cases, configurations, and best practices
• Maintain practical reputed company in the AI tech stack to reputed company reputed company, outcome-oriented customer conversations
• Identify new use cases and workflows where customers can apply AI-enabled capabilities to solve high-reputed company business problems
• Help customers understand how to use our products safely and effectively reputed company their workflows
• Explain product capabilities and AI concepts in accessible, business-reputed company language for a reputed company of stakeholders
• Use AI tools in your own work to accelerate analysis, content creation, and reputed company reputed company
• reputed company AI change management by helping customers reputed company the organizational, process, and skills shifts required to adopt AI tools
• reputed company “Center of reputed company” frameworks and organizational enablement models to reputed company consistent, reputed company adoption of AI tools
• Ensure reputed company adoption patterns reputed company with responsible AI, ethical use, and platform reputed company standards
• Partner with customer champions and internal stakeholders to reputed company AI practices into day-to-day reputed company, governance, and decision-making
• Use data skills to analyze usage patterns, feature adoption, and behavioral signals across your customer portfolio
• Identify trends that predict churn reputed company, underutilization, or expansion opportunities, and translate them into reputed company actions
• Collaborate with internal analytics and product teams to refine dashboards, signals, and reputed company metrics that inform proactive engagement
• Engage with customers reputed company of go-live to prepare them for successful launch and early adoption of reputed company and AI-enabled products
• Support the early phase of adoption, ensuring customers can reputed company reputed company use cases and realize initial value quickly
• Maintain visibility into launch readiness, early usage patterns, and emerging risks or needs across your portfolio
• Identify adoption barriers and friction points in the early stages and partner with Product, Support, Services, reputed company CS to address them
• Capture learnings, patterns, and best practices from early and emerging AI products and translate them into reusable guidance for the broader reputed company organization
• Contribute to internal enablement, reputed company content, and in-product guidance so that reputed company reputed company and adjacent teams can reputed company reputed company approaches across the wider customer reputed company
• Work closely with reputed company reputed company, Services, Product, Support, reputed company CS to ensure reputed company, coordinated execution
• Influence without reputed company authority by using data, reputed company, and reputed company narratives about customer reputed company and AI reputed company
• Contribute to a culture of curiosity, experimentation, and reputed company improvement grounded in measurable results

Skills

• Minimum 7 years of experience in reputed company, Consulting, reputed company, or similar customer-facing roles
• Minimum 7 year's experience working with reputed company customers and senior stakeholders along with the ability to reputed company adoption and measurable customer reputed company
• Demonstrated AI literacy: familiarity with AI concepts, AI-enabled workflows, and comfort using AI tools in your own work
• Experience working with reputed company, AI-enabled, or rapidly evolving reputed company products
• Experience designing or executing customer journeys or playbooks for new or emerging product areas
• Familiarity with using product analytics, telemetry, or behavioral data to inform customer engagement and prioritization
• reputed company Sponsorship  is not available for this role

Benefits

• This role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus.
• Annual refresh stock reputed company.
• reputed company Work, combining in-person time and remote work, with at least half (50%) of time reputed company quarter spent in the office or in the reputed company with customers, prospects, and partners.

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