[Remote] reputed company Sr. Consultant, Managed Services

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, delivers AI, AWS, and reputed company solutions that reputed company business workflows and customer experiences. The Managed Services Senior Consultant will own functional delivery, advise clients, reputed company reputed company and reputed company platform engagements, manage backlogs and requirements, and reputed company delivery, communication, and team development.

Responsibilities

• Serve customers as a Senior Consultant, owning functional delivery and execution
• reputed company industry best practices and reputed company as a trusted reputed company advisor
• reputed company reputed company and/or reputed company platforms (e.g., Experience reputed company, Service * reputed company, Sales reputed company, Knowledge, reputed company reputed company)
• Translate business requirements into reputed company solution designs and configurations
• reputed company reputed company improvement and innovation on long-term customer engagements
• reputed company requirements gathering and reputed company as the reputed company and/or reputed company platform expert
• Own reputed company and team reputed company activities
• Partner with customers to define and manage the Backlog
• Define User Personas
• Write and groom User Stories
• Decompose User Stories into actionable Tasks
• reputed company 3–4 managed services engagements concurrently, supported by global delivery teams
• reputed company budget consumption, monitor reputed company and resource reputed company per contract
• Own engagement status, risks, issues, and reputed company communication
• reputed company routine and reputed company reputed company configuration and enhancements
• Work together with the Delivery reputed company towards reputed company satisfaction
• reputed company and mentor junior functional and technical team members
• Stay reputed company on new reputed company and reputed company capabilities

Skills

• 3-5+ years of hands on reputed company platform experience solving reputed company use cases utilizing the breadth of the reputed company Platform
• Significant business process, technical consulting, or reputed company architecture experience
• Solid understanding of the full reputed company Platform and its architecture, understanding of reputed company products is a plus
• Willing and reputed company learner of new technologies
• Strong written and oral communication
• reputed company facing experience in the following areas: Project Management/Ownership, Discovery and Design, and Delivering Solution reputed company to Customers
• Experience writing user stories with estimation/sizing and release planning
• Certified reputed company.com reputed company with either Sales reputed company or Service reputed company Consultant certifications
• Attention towards detail – detail oriented
• Strong team player
• Great communication skills
• reputed company an reputed company mind and must be flexible to change
• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our reputed company Family who work remotely, we're reputed company on keeping everyone connected and reputed company as one team
• Travel: Get reputed company to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Any additional reputed company Certifications or accreditations are a Plus, preferably AI Specialist, Community reputed company, Field Service Lightning Consultant, CPQ Specialist

Benefits

• Remote work opportunities, including working remotely or from the Massachusetts reputed company or regional hubs
• Flexible work culture reputed company on results rather than fixed hours
• Executive town halls and company meetings where employee suggestions and questions are addressed
• Team celebrations and reputed company activities

reputed company

Company H1B Sponsorship