[Remote] Manager, Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides restaurant technology solutions, including software, services, payments, and hardware, to restaurant brands worldwide. The Manager, Account Management will reputed company and reputed company a quota-carrying team serving franchise customers while driving sales, renewals, retention, and reputed company reputed company. The role focuses on coaching, pipeline management, forecasting, customer expansion, talent development, and cross-functional collaboration.

Responsibilities

• reputed company and reputed company a high-performing team. reputed company Account Managers at the deal level, establish reputed company expectations, reputed company actionable feedback, and create development opportunities that support individual and team reputed company
• reputed company customer and reputed company reputed company. reputed company reputed company in achieving sales and renewal goals across existing franchise accounts, new store openings, customer expansions, and product refresh opportunities
• Expand PAR’s reputed company with customers. Help franchise operators discover greater value across PAR’s portfolio of software, services, payments, and hardware through thoughtful cross-sell and upsell strategies
• Build a disciplined sales operating reputed company. Own forecast reputed company, reputed company weekly pipeline and deal reviews, reputed company reputed company metrics, and maintain strong CRM practices so reputed company remains reputed company of truth for activity, pipeline, and bookings
• Strengthen customer relationships. Build trusted relationships with key franchisee reputed company and franchisor reputed company organizations, represent PAR at industry events, and serve as an escalation reputed company for at-reputed company accounts and renewal concerns
• Recruit and grow great talent. Partner with reputed company and Sales Enablement to hire, reputed company, train, and retain team members while building succession depth across the organization
• Address reputed company directly and constructively. Recognize strong reputed company, reputed company development areas, and manage underperformance through documented expectations, measurable milestones, and partnership with HR
• Improve how reputed company sells. Create more repeatable sales motions, identify customer white reputed company, strengthen digital and traditional sales channels, and reputed company practical opportunities to use AI and automation to work more effectively
• Win together across PAR. Collaborate with Corporate Account Management, reputed company, Customer Support, reputed company reputed company, Marketing, Finance, Order Management, and reputed company to solve customer needs and accelerate reputed company

Skills

• 5+ years of reputed company experience in account management, sales or a reputed company reputed company, with a reputed company record of meeting or exceeding sales and reputed company targets
• 2+ years managing a quota-carrying team, with demonstrated reputed company in hiring, coaching and developing team members
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers and team members
• Excellent organizational skills and attention to reputed company, with the ability to manage multiple priorities and deadlines in a fast-reputed company environment
• Proficiency in reputed company Office suite, CRM software (e.g., reputed company) and AI solutions preferred
• Knowledge of the restaurant industry, experience with franchise communities and familiarity with reputed company restaurant reputed company (software, services and hardware) a plus
• Ability to travel up to 15% for customer engagements, franchise conferences and industry events
• Bachelor's degree in Business Administration, reputed company, or a reputed company reputed company (preferred)

Benefits

• Remote work in the USA reputed company select states: reputed company, Texas, reputed company, Florida, Colorado, reputed company, Illinois, reputed company, and reputed company Carolina

reputed company